Patient Registrar III- Patient Registrar III-Kaseman Family Practice
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.60 - $1.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability Coverage
Life insurance
employee wellness program
Paid Time Off
Job Description
Presbyterian Healthcare Services is a well-established, mission-driven healthcare system serving New Mexico since 1908. As a locally owned, not-for-profit organization, Presbyterian operates nine hospitals, a statewide health plan, and a rapidly expanding multi-specialty medical group. The organization is the largest private employer in the state with nearly 14,000 employees, providing healthcare services to over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans. Presbyterian is deeply committed to improving community health by fostering local partnerships and initiatives such as growers' markets to support the well-being of the communities they serve. The company promotes a smoke-free, drug-free, and tobacco-free... Show More
Job Requirements
- high school or equivalent
- two years experience in healthcare or customer service field
- ability to demonstrate competency in scheduling and registration
- must pass all EPIC competencies within 30 days of hire or after Epic Clerical Training
- pass annual competency exams
- attend quarterly MSO meetings, staff meetings, and employee forums
Job Qualifications
- high school or equivalent
- two years experience in healthcare or customer service field with significant customer service experience
- competency in scheduling and registration
- ability to pass EPIC competencies within 30 days of hire or post Epic Clerical Training
- knowledge of customer encounter process including scheduling, registration, contract requirements, financial guidelines, coordination of services, and billing processes
Job Duties
- act as experience ambassador for patients, families, and visitors
- mentor and encourage use of kiosk technology for patient registration
- ensure accuracy of data capture to reduce denials
- collect secure financial payments including co-insurance, copayments, residual balances, self-pay, and deductibles
- provide concierge customer service including registration and wayfinding
- respond to walk-in inquiries such as form and prescription pickup, scheduling, and release of information requests
- manage telephone encounter messages accurately and route appropriately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter