Patient Registrar III -Kaseman Family Practice
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Day Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability Coverage
Life insurance
Employee Wellness rewards program
Paid Time Off
Job Description
Presbyterian Healthcare Services is a premier healthcare organization founded in 1908, deeply rooted in its mission to enhance community health across New Mexico. It is a locally owned, not-for-profit healthcare system, that encompasses nine hospitals, a statewide health plan, and a growing multi-specialty medical group. Presbyterian stands as the largest private employer in the state, employing nearly 14,000 dedicated professionals and serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans. The organization's commitment to health improvement is demonstrated through numerous initiatives including local growers' markets and community partnerships that promote wellness among the residents of New... Show More
Job Requirements
- High school diploma or equivalent
- Two years experience in healthcare or customer service field
- Must demonstrate competency in scheduling and registration
- Must pass all EPIC competencies within 30 days of hire or upon completion of Epic Clerical Training
- Ability to achieve annual competency exams
- Ability to attend quarterly MSO meetings
- Ability to attend staff meetings and employee forums
Job Qualifications
- High school diploma or equivalent
- Two years experience in healthcare or customer service field
- Significant customer service experience in scheduling and registration
- Competency in scheduling and registration
- Ability to pass EPIC competencies within 30 days or upon completion of Epic Clerical Training
- General knowledge of customer encounter processes, financial guidelines, and billing coordination
Job Duties
- Achieve exceptional patient experience using CARES, AIDET and EPE tools
- Manage conflict and request supervisor assistance when needed
- Perform patient registration process
- Manage accurate collection of patient data including e-signature document guidance
- Investigate insurance eligibility via electronic tools
- Collect patient financial obligations and refer to Financial Advocate if applicable
- Formulate accurate telephone encounter messages and route appropriately
- Instruct patients on Release of Information process and ensure proper documentation
- Communicate effectively and document according to workflows
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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