Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.75 - $20.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional Development
Employee Discounts
Job Description
Cleveland Clinic Tradition Hospital is a premier healthcare facility located in the Port St. Lucie area, dedicated to providing exceptional patient care and fostering a supportive environment for both patients and caregivers. Established in 2013 and expanded in 2017, this state-of-the-art acute care hospital boasts 177 patient rooms and offers a diverse range of medical services designed to meet the varied needs of the local community. As part of the Cleveland Clinic health system, Tradition Hospital emphasizes a culture of excellence, compassion, and innovation in healthcare, striving to deliver unparalleled services with a patient-centered approach.
Joining Cleveland Clinic Tradition H... Show More
Joining Cleveland Clinic Tradition H... Show More
Job Requirements
- High school diploma or GED
- Excellent verbal communication skills
- Ability to exercise judgment to accurately triage inquiries
- Basic computer skills including Epic Outlook etc
- Customer service background in retail hospitality or a restaurant preferred
- Manual dexterity to operate office equipment
- Requires frequent data entry standing walking and sitting
- Normal or corrected vision hearing speech
- Excellent hand eye coordination
- Lift up to 25 pounds
- Medium work exerting 20 to 50 pounds of force occasionally and or 10 to 25 pounds of force frequently and or greater than negligible up to 10 pounds of force constantly to move objects
- Follows standard precautions using personal protective equipment
Job Qualifications
- High school diploma or GED
- Excellent verbal communication skills
- Ability to exercise judgment to accurately triage inquiries
- Basic computer skills including Epic and Outlook
- Customer service background in retail hospitality or a restaurant preferred
Job Duties
- Meet greet and assist patients guests and colleagues by providing directions obtaining wheelchairs and providing non-medical transport
- Be a highly visible enthusiastic person who ensures that patients family members and visitors have peace of mind by utilizing the communicate with H.E.A.R.T. models setting expectations and always delivering empathetic care
- Facilitate communication among patients families caregivers and providers when needed
- Provide service recovery as needed and assist with resolving patient and family concerns using the respond with H.E.A.R.T. model at the point of service
- Elevate unresolved concerns to leadership for the department unit where the concern originated
- Actively round in the lobbies of the Clinic Radiology Surgical Waiting area hospital and clinic entrances and Emergency room
- Remain stationary at the front entrance to welcome patients and visitors as needed
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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