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Patient Greeter

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $17.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Employee assistance program
Safe working environment

Job Description

Bell Hospital is a reputable healthcare establishment dedicated to providing high-quality medical services and patient care within its community. Known for its commitment to excellence and compassionate care, Bell Hospital operates with a focus on delivering a patient-centered experience across all its departments. The hospital maintains a professional and supportive environment for both its patients and employees, fostering a culture that values integrity, respect, and teamwork. As a healthcare facility, Bell Hospital ensures that all procedures, from patient admission to discharge, are handled with the utmost professionalism and efficiency to meet the healthcare needs of its diverse patient population.
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Job Requirements

  • High school graduate or GED
  • Basic Cardiac Life Support (BLS or BCLS) American Heart Association (AHA) within 30 days of hire

Job Qualifications

  • High school graduate or GED
  • Demonstrated ability to provide safe and efficient care/services
  • Strong interpersonal and communication skills
  • Ability to maintain professionalism in a healthcare environment
  • Competence in operating patient assist equipment
  • Problem-solving skills
  • Ability to work in all weather conditions
  • Basic cardiac life support certification (BLS or BCLS)

Job Duties

  • Demonstrates competence in the areas of critical thinking, interpersonal relationships, and technical skills
  • Demonstrates ability to provide care/service safely and efficiently for the care of each patient
  • Maintains a safe working environment on the valet ramp, knows hospital emergency numbers, initiates calls to report spills or other unsafe conditions that require immediate attention, and ensures staff report all unusual occurrences in a timely manner
  • Presents a neat and clean appearance, appropriate for a professional health care environment in accordance with hospital and Central Transportation and Dispatch (CTD) Policy
  • Demonstrates and maintains a high level of professionalism at all times
  • Ensures all arriving patients and guests are greeted by the Lobby Attendant in a courteous, helpful manner
  • Effectively solves problems and communicates
  • follows up satisfactorily on internal and external customer concerns
  • Provides patients and guests with all information regarding the hospital, transportation, directions, and valet and self-parking services and rates
  • Organizes, oversees, and leads work efforts (as appropriate) to ensure the best possible delivery of service and high customer and patient satisfaction
  • Takes initiative, stays productive, looks for patients to assist/transport, access patient readiness and equipment needs
  • Uses all patients assist equipment in the movement and transfer of patients not able to assist themselves
  • Informs Dispatcher and appropriate areas (i.e., Emergency Department, Patient Relations) of urgent care or specials needs of patients
  • Assists Information Desk with directing and instructing patients and visitors to various offices, clinical and procedural areas
  • Maintains a patient-centered focus and strives to support the mission, goals and values of the hospital, department and division
  • Performs daily work assignments in an efficient, organized manner and with an optimum degree of accuracy
  • Reports equipment malfunctions promptly to Dispatcher, marks equipment appropriately and delivers equipment to Biomed
  • Attends annual refresher and as needed training for demonstrating competency of all equipment used during the transportation of patients
  • Capability to effectively operate the following equipment while safely transporting patients: O2-Oxygen Tank - Tank, Regulator, Valves, O2 Carrier and exchange of tanks
  • Wheelchair - Feet, Leg Rests, Arm Rests and Brakes
  • Stretcher/Gurney - Raise, Lower, Raise Head Area, Steer Mode, Neutral and Brakes
  • Total Lift Chair - Raise, Lower, Raise as Chair, Foot Rests, Transfer Crank and Breaks
  • Telemetry Monitor Removal - Leeds, Electrodes, Monitor
  • Slide-Board - Transfer of Patient
  • Air-Pal - Motor, Mattress and Hose
  • Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department
  • These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit
  • Other duties may be assigned as required

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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