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Just Kids Pediatrics

Patient Experience Pro

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

401(k) matching
Health Insurance
Dental Insurance
Vision Insurance
Birthday pay
Paid Time Off
short term disability
long term disability
Life insurance
Flexible spending account
growth opportunities

Job Description

Your Health & Wellness is a dedicated healthcare provider that focuses on delivering exceptional primary care and urgent care services for adults in the Oklahoma City metropolitan area. With three conveniently located clinics across the OKC metro, including the Moore Clinic, Your Health & Wellness is committed to improving the health and wellness of the communities it serves through compassionate, patient-centered care. The practice prides itself on creating a welcoming environment where patient experience and customer service take top priority alongside outstanding medical treatment. This commitment to service excellence is reflected in every interaction with patients and staff alike.Show More

Job Requirements

  • High school diploma or equivalent
  • Minimum two years of medical office experience preferred
  • Basic computer skills
  • Excellent communication skills
  • Ability to multitask and work independently
  • Attention to detail
  • Flexible availability

Job Qualifications

  • High school diploma or equivalent
  • Bilingual (Spanish) preferred
  • Minimum two years of experience registering and scheduling patients preferred
  • Detail-oriented with excellent interpersonal communication skills
  • Familiarity with basic medical terminology preferred
  • Ability to work independently and multitask
  • Basic computer skills with typing speed of 25 words per minute and 96 percent accuracy
  • Excellent phone etiquette and communication skills
  • Flexibility to work at other locations and schedules when needed

Job Duties

  • Obtain demographics and financial information and enter into the computer system
  • Register patients over the phone and schedule appointments
  • Collect and make copies of insurance cards and driver's licenses
  • Answer telephone calls, take messages, and return voicemails
  • Keep work area clean and organized
  • Perform clerical tasks as needed
  • Accurately process financial transactions

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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