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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $80,000.00 - $90,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Parental leave
Disability Coverage
Job Description
Aramark Healthcare is a leading provider of food services and facilities management, serving numerous industries including healthcare, education, and business dining globally. The company is committed to delivering exceptional experiences through innovative solutions and dedicated service. At the heart of Aramark’s mission is a focus on service excellence, community support, and sustainability. With operations spanning 15 countries and a workforce dedicated to enhancing the daily lives of millions, Aramark strives to cultivate a workplace that fosters growth, inclusion, and professional development.
The Patient Experience Manager role at UChicago Medicine in Chicago, IL, presents an exciting opportunity for individuals passionate abo... Show More
The Patient Experience Manager role at UChicago Medicine in Chicago, IL, presents an exciting opportunity for individuals passionate abo... Show More
Job Requirements
- Bachelor's degree
- minimum of 2 years management experience
- healthcare experience and/or contract management experience
- food and nutrition knowledge preferred
- strong customer service skills
- ability to train, teach, and demonstrate procedures
- excellent communication skills
- strong organizational and problem-solving skills
- ability to work independently
Job Qualifications
- Bachelor's degree
- minimum of 2 years management and training experience with an hourly and salaried population
- healthcare experience and/or contract management experience required
- food/nutrition experiences strongly preferred
- organizational development background preferred
- strong customer orientation
- skilled in directing and motivating staff
- effective oral and written communication skills
- detailed organization and prioritizing skills
- ability to define problems, collect data, establish facts, and draw valid conclusions
- self-starter with ability to work with minimal supervision
- strong customer service experience
Job Duties
- Focusing on patient satisfaction scores and providing excellent customer service
- monitors effectiveness of departmental training by rounding on employees and making operational observations
- responsible and accountable for ensuring the management team's continuing education stays up to date
- maintains friendly, efficient, positive customer service attitude toward customers, clients, and co-workers
- provides effective feedback to both employee and the management team
- implements and maintains quality improvement processes for the food department
- demonstrates professionalism and courtesy when answering/responding to all calls and requests
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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