Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $17.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional development opportunities
Employee assistance program
Job Description
Sage Health is a pioneering healthcare organization dedicated to providing concierge-level primary care and wellness services exclusively for seniors. Supporting the belief that all seniors, regardless of financial means, deserve access to high-quality healthcare without the burden of concierge fees, Sage Health establishes enriching neighborhood health centers designed to be easily accessible to their patients. By partnering with Medicare Advantage plans, which fully cover primary care, Sage Health manages a patient-first care model that focuses on health outcomes rather than fee-for-service incentives. This innovative approach allows physicians within the organization to maintain smaller patient panels of 400 or fewer patients,... Show More
Job Requirements
- High school diploma or equivalent
- experience in office administrative, receptionist, clerical, or customer service roles in fast-paced, high-volume phone environments
- proficiency in Microsoft Office Word, Outlook, and Excel
- excellent communication and professional demeanor
- strong organizational skills and attention to detail
- ability to manage multiple competing priorities effectively
- resourcefulness in problem solving
- capability to take initiative and be accountable for assigned tasks
- capability to work under pressure in a fast-paced environment
- familiarity with electronic health record systems preferred
- experience in processing referral authorizations preferred
- knowledge of medical terminology and coding preferred
- bilingual in Spanish and English is a plus
Job Qualifications
- Office administrative, receptionist, clerical, customer service experience in a fast-paced, heavy phones environment
- professional demeanor and communication always
- must be organized and attentive to detail
- ability to manage competing priorities
- resourcefulness in problem solving
- able to take and follow through with assigned tasks and accountability
- ability to work in a fast-paced environment
- experience with Microsoft Office Word, Outlook, and Excel
- high school diploma or equivalent
- experience working with an electronic health record
- experience in processing referral authorizations
- medical office or hospital patient access registration experience highly desirable
- experienced working in medically underserved, culturally diverse communities
- knowledge of medical terminology
- knowledge of ICD-20 and CPT coding
- bilingual Spanish and English
Job Duties
- Greeting patients and guests
- conduct check-in process and check-out process via Electronic Health Record
- aid patients with completion of required paperwork
- secures patient information and maintains patient confidential health information
- schedule and triage appointment requests for urgency according to approved protocols consistent within Sage Health's Appointment and Scheduling Guidelines
- make reminder calls to patients for upcoming appointments
- collect co-payments per patient's health plan requirements
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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