Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $82,000.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
work/life resources
retirement savings plan
Parental leave
Paid Time Off
Disability Coverage
Job Description
Aramark Healthcare is a division of Aramark, a global leader in providing food services, facilities management, and uniform services across various industries including healthcare, education, business, and more. Known for its commitment to quality service, innovation, and sustainability, Aramark Healthcare specializes in delivering tailored food and nutrition services to hospitals and healthcare facilities, ensuring patients receive nutritious, safe, and appealing meals that support their treatment and recovery. The company operates in numerous locations worldwide, serving millions of guests daily with a focus on service excellence and customer satisfaction.
Aramark Healthcare is currently seeking a Patient Experience and Engagement Ma... Show More
Aramark Healthcare is currently seeking a Patient Experience and Engagement Ma... Show More
Job Requirements
- Bachelor’s degree
- Minimum of 2 years management and training experience with hourly and salaried staff
- Healthcare experience or contract management experience
- Strong customer service orientation
- Ability to communicate effectively both orally and in writing
- Organizational and prioritization skills
- Ability to work independently
- Experience in food/nutrition preferred
- Ability to motivate and direct staff
- Commitment to professional growth and hospital policy adherence
Job Qualifications
- Bachelor’s degree
- Minimum of 2 years management and training experience dealing with an hourly and salaried population
- Healthcare experience and/or contract management experience required
- Food/Nutrition experience strongly preferred
- Organizational development background preferred
- Strong customer orientation
- Skilled in directing and motivating staff
- Effective oral and written communication skills
- Detailed organization and prioritizing skills
- Ability to train, teach, demonstrate and follow-up
- Able to define problems, collect data, establish facts, and draw valid conclusions
- Self-starter with ability to work with minimal supervision
- Strong customer service experience with a service friendly attitude
Job Duties
- Focusing on patient satisfaction scores and providing excellent customer service
- Monitors effectiveness of departmental training by rounding on employees and making operational observations
- Responsible and accountable for ensuring the management team’s continuing education stays up to date
- Maintains friendly, efficient, positive customer service attitude toward customers, clients, and co-workers
- Provides effective feedback to both employee and the management team
- Implements and maintains quality improvement processes for the Food department
- Demonstrates professionalism and courtesy when answering/responding to all calls and requests
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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