Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,600.00 - $52,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
pharmacy coverage
Life insurance
401(k) Plan
Paid Time Off
Paid holidays
Flexible work arrangements
Job Description
Operation Smile is a globally recognized nonprofit medical service organization dedicated to improving the health and lives of children born with cleft lip, cleft palate, and other facial deformities. Founded in 1982, Operation Smile has expanded its reach to more than 60 countries, conducting missions, training local medical teams, and delivering essential surgical care to underserved communities worldwide. As a leader in global health and humanitarian medical services, the organization emphasizes sustainable solutions by partnering with local health providers and investing in education and capacity-building efforts to enhance the quality and accessibility of care. Operating with a dedicated team of... Show More
Job Requirements
- Bachelor's degree in logistics, healthcare administration, global health, or a related field
- 2+ years of experience in global logistics, event planning, or healthcare operations
- proficiency in data management software (Excel, REDCap, Remark)
- experience working with databases and patient data handling
- excellent organizational and communication skills
- fluent in English
- good knowledge of Spanish highly preferred
- global health or surgery experience in low- and middle-income countries is highly desirable
- excellent customer service skills
Job Qualifications
- Bachelor's degree in logistics, healthcare administration, global health, or related field
- 2+ years of experience in global logistics, event planning, or healthcare operations
- proficiency in data management software (Excel, REDCap, Remark)
- experience working with databases and patient data handling
- excellent organizational and communication skills
- fluent in English
- good knowledge of Spanish highly preferred
- global health or surgery experience in low- and middle-income countries highly desirable
- excellent customer service skills
Job Duties
- Arrange travel for international medical teams, including flights, ground transportation, and accommodations across multiple countries
- coordinate with local teams to ensure smooth patient transport and facility readiness
- oversee the procurement, storage, and transportation of medical supplies and equipment, ensuring timely delivery to surgical sites
- manage the cleaning, storage, and maintenance of medical equipment between missions
- ensure the collection, validation, and secure storage of patient data (scanned charts, photographs) from lower- and middle-income countries
- liaise with on-site teams to retrieve and upload patient data to central databases like SharePoint or MS Dataverse
- assist with data entry and validation processes using software like Remark and REDCap
- organize training sessions for team members and volunteers, both remotely and in-person, to ensure familiarity with data collection protocols and equipment usage
- maintain regular communication with supervisors, team members, and external vendors to ensure smooth project execution
- provide weekly task updates through project management tools like Monday.com and ensure timely reporting to supervisors
- track and report the progress of logistical and operational tasks using RACI boards and other systems
- generate end-of-mission reports detailing logistical outcomes, equipment usage, and patient data collection quality
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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