Patient Coordinator / RECEPTIONIST

Winston-Salem, NC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $18.00

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Retirement 401(k)

Paid Time Off

Paid holidays

Guaranteed salary

Job Description

Certus Psychiatry, located in Winston-Salem, North Carolina, is a leading outpatient psychiatric practice dedicated to providing compassionate, high-quality mental and behavioral health care to individuals facing mental health and substance abuse challenges. The clinic is well-regarded for its patient-centered approach, blending clinical expertise with personalized attention to help improve the lives of those it serves. Certus Psychiatry offers a supportive and collaborative work environment where professionals are empowered to contribute meaningfully to patient well-being and recovery. The practice focuses on leveraging evidence-based treatments and maintaining compliance with industry standards to ensure optimal health outcomes.

We are seeking a compassionate ... Show More

Job Requirements

High school diploma or equivalent
Minimum of one year of experience in a medical office or similar setting
Proficiency with computers
Familiarity with Electronic Medical Record (EMR) systems
Ability to work independently
Strong organizational skills
Compassionate attitude
Fluency in Spanish preferred

Job Qualifications

High school diploma or equivalent
Minimum of one year of experience in a medical office or similar setting
Excellent interpersonal, oral, and written communication skills
Proficiency with computers and familiarity with Electronic Medical Record (EMR) systems
Ability to provide age-specific care for behavioral health populations
Strong organizational skills and confidence to work independently
Fluency in Spanish preferred
Compassionate and positive attitude with a commitment to patient care and willingness to manage both existing and new patients

Job Duties

Greet patients and visitors in person and over the phone, answering inquiries or directing them appropriately
Schedule appointments in person or by phone to maximize patient satisfaction and treatment room utilization
Verify patient information through interviews, reviewing and recording medical and medication histories, taking vital signs, and confirming the purpose of visits
Complete patient records by documenting examinations, treatments, and test results
Perform administrative tasks, including checking patients in and out, collecting copayments and other payments, managing prior authorizations and filing insurance paperwork, updating medical records and supporting documentation for orders
Provide clerical support, including answering phones, managing correspondence, and assisting with projects assigned by the office manager
Maintain accurate and confidential patient records in compliance with clinic policies and regulations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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