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Patient Coordinator (Medical Receptionist)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

401(k) retirement savings plan
Paid sick leave
wellness program access
Childcare tuition discount
Training and Career Development
Network partnerships
competitive hourly wage

Job Description

ACCESS PT, a valued member of the Confluent Health family, is a dynamic and patient-focused physical therapy provider renowned for delivering exceptional rehabilitative care. With a strong emphasis on community health and patient satisfaction, ACCESS PT operates with a mission to improve lives through effective physical therapy services tailored to individual needs. As part of the Confluent Health family, ACCESS PT benefits from extensive network partnerships with leading health systems in the region, enhancing its reach and capability to provide superior healthcare services.

Located in Raleigh, North Carolina, ACCESS PT prides itself on fostering a supportive and growth-oriented work env... Show More

Job Requirements

  • High school diploma or GED
  • One to three months related experience and/or training or equivalent combination of education and experience
  • Ability to manage front desk operations effectively
  • Excellent communication and customer service skills
  • Familiarity with EMR systems and scheduling software
  • Understanding of HIPAA compliance
  • Basic knowledge of insurance verification and authorization processes

Job Qualifications

  • High school diploma or GED
  • One to three months related experience and/or training or equivalent combination of education and experience
  • Medical receptionist experience a plus
  • Medical experience preferred
  • EMR scheduling software knowledge a plus
  • EPIC software knowledge a plus
  • Spreadsheet and word processing software proficiency
  • Experience with insurance/authorization preferred

Job Duties

  • Manage front desk operations including patient check-in/out, appointment scheduling, and referral coordination while delivering exceptional customer service
  • Verify insurance, process authorizations, and collect payments to ensure smooth billing and patient access to care
  • Maintain accurate patient records by registering new patients, updating information in the Electronic Medical Records (EMR) system, and preparing necessary documents
  • Answer phone calls, assist patients, and uphold HIPAA compliance ensuring a welcoming and professional healthcare experience

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location