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Patient Connect Representative - Access Center

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Work Schedule

Flexible
Day Shifts
Night Shifts
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Benefits

Flexible work schedules
Full Time
part time
Supplemental shifts
Onsite children's care centers
Tuition Reimbursement
Student Loan Repayment Program
Earned wage benefit
fitness center access
Career advancement opportunities

Job Description

This position is offered by a reputable healthcare organization committed to providing top-tier medical services and patient care. The organization embraces a culture of excellence, aiming to create environments that foster both personal and professional growth among its employees. Situated in a vibrant community setting, the employer values diversity, equal opportunity, and the continual development of its workforce through comprehensive benefits and support programs. They provide various employment options including full-time, part-time, and supplemental roles across day, evening, and night shifts, ensuring flexibility to fit diverse schedules and lifestyles. The organization also invests in employees' well-being by offering onsite child... Show More

Job Requirements

  • High school diploma
  • Business background preferred
  • Experience in customer service or administrative roles
  • Strong communication skills
  • Computer proficiency
  • Ability to work under pressure and multitask
  • Availability for flexible scheduling including day, evening, and night shifts

Job Qualifications

  • High school diploma
  • Business background with direct customer-related contact experience preferred
  • Strong communication skills
  • Proficiency in computer applications
  • Ability to multitask and prioritize effectively
  • Excellent grammar skills
  • Adaptability in a fast-paced environment

Job Duties

  • Schedule patient appointments
  • Manage physician referrals
  • Coordinate classes
  • Manage electronic call schedules and overhead announcements
  • Respond to general inquiries and emergency calls
  • Activate response teams
  • Assist callers with MyChart accounts

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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