Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
Flexible work schedules
Job Description
Our healthcare institution is a leading provider of comprehensive medical services across multiple locations, committed to delivering exceptional patient care and support. We specialize in offering a wide range of treatment plans including infusion therapy, outpatient diagnostic services, and specialized consults, ensuring patients receive timely and effective healthcare solutions. With a strong focus on patient-centered care, our organization fosters an environment where medical staff, clinicians, and administrative personnel collaborate to enhance the overall healthcare experience for patients and their families. We prioritize efficient medical record management, thorough patient evaluation, and robust customer service that caters to individuals of all ages.... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of two years of experience in patient scheduling or registration in a healthcare setting
- Proven customer service skills with a positive approach
- Ability to work independently with minimal supervision
- Capable of handling multiple priorities in a fast-paced environment
- Physical ability to perform prolonged standing, sitting, bending, walking, climbing and repetitive motions
- Strong mental skills including reasoning, problem-solving, logical thinking, clear communication, and legible writing
Job Qualifications
- High school graduate or equivalent
- Minimum of two years of patient scheduling or registration experience in a healthcare setting
- Strong customer service skills with a patient-centered focus
- Experience with medical insurance, HMO, managed care, GE/IDX, Cerner order entry, appointment scheduling, and medical terminology preferred
- Associates or Bachelor’s Degree in Accounting, Finance, Business Administration, Healthcare Administration or related field preferred
- Ability to work independently with minimal supervision
- Excellent communication and multitasking skills
- Adaptability to a fast-paced environment
Job Duties
- Coordinate and schedule appointments for initial consults and treatment plans across multiple locations
- Review medical records, appointment lists, and scanned documents to ensure completeness for patient evaluation
- Interface with nursing staff to confirm appointment appropriateness and obtain necessary preauthorizations
- Monitor and process patient cancellations promptly while managing waitlists to optimize clinic access
- Provide courteous, respectful, and efficient customer service to patients, families, visitors, medical staff, and clinicians
- Schedule or reschedule appointments as needed and perform related Patient Access Representative responsibilities
- Communicate effectively with all stakeholders ensuring a seamless patient experience
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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