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Ackerman Cancer Center

Patient Concierge (Part-Time Evening Role)

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Benefits

Work-life balance
Part-time schedule
Professional development opportunities
friendly work environment
Employee assistance program

Job Description

Ackerman Cancer Center is a pioneering leader in cancer treatment and the only physician-owned proton center in the world. Recognized for its innovative and patient-centered approach, Ackerman Cancer Center is dedicated to delivering the highest quality care to its patients through state-of-the-art technology and compassionate service. The center prides itself on creating a supportive environment that balances cutting-edge cancer therapies with personalized attention, ensuring each patient feels valued and cared for throughout their treatment journey. As a trusted name in oncology, Ackerman Cancer Center combines advanced proton therapy with a holistic approach to health and wellness, making it a standout... Show More

Job Requirements

  • High school diploma or equivalent
  • Prior experience in customer service, hospitality, or medical office settings
  • Strong communication and interpersonal skills
  • Ability to maintain professionalism and confidentiality
  • Dependability and punctuality
  • Ability to work independently in a fast-paced environment
  • Basic computer skills

Job Qualifications

  • High school diploma or equivalent required
  • Prior experience in customer service, hospitality, or medical office settings preferred
  • Excellent communication and interpersonal skills with a professional, polished presentation
  • Friendly and empathetic demeanor with strong attention to detail
  • Dependable, punctual, and able to work independently in a fast-paced environment
  • Basic computer proficiency and familiarity with office technology

Job Duties

  • Prepare and close the front desk and lobby each evening to ensure the space is patient-ready
  • Warmly greet patients and visitors, offering assistance and ensuring they feel comfortable and informed
  • Maintain a clean, organized, and inviting lobby area throughout the evening
  • Prepare and restock refreshments such as coffee, water, and cookies for patients
  • Assist patients with check-in procedures and direct them to appropriate areas as needed
  • Answer incoming phone calls and route them to the appropriate team members
  • Support front office staff with light administrative duties, including filing, scanning, and data entry
  • Communicate supply needs, maintenance issues, or patient concerns to the appropriate staff promptly
  • Demonstrate professionalism, confidentiality, and a caring attitude at all times

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.