Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $18.00 - $19.00
Work Schedule
On-call
Benefits
Comprehensive total rewards
Well-being focus
Great Place to Work certification
Supportive culture
Collaborative environment
Professional growth opportunities
Values-driven workplace
Job Description
Best Upon Request Corporate, Inc. (BEST) is a nationally recognized concierge service provider based in Cincinnati, Ohio, renowned for delivering life-enriching experiences to clients, customers, team members, and the broader community. With a strong reputation as a Great Place to Work-Certified organization for seven consecutive years, BEST is committed to fostering a supportive and values-driven workplace culture. The company specializes in offering concierge services as an employee benefit and a patient amenity, aiming to improve organizational culture by alleviating stress for employees and managing the non-clinical needs of patients. Serving diverse industries such as finance, technology, insurance, consulting, manufacturing, distribution,... Show More
Job Requirements
- Must be able to stand, sit, and walk for extended periods of time
- ability to move, lift, carry, push, and pull objects weighing 25 pounds regularly and up to 50 pounds occasionally
- ability to pass a background check and drug screen
- must have valid driver’s license
- reliable transportation
- maintain required vehicle insurance coverage
- flexible availability for on-call shifts
- ability to work in high-stress and emotional situations
Job Qualifications
- At least one year experience with three to five years preferred in a fast-paced customer service environment
- proficient in Microsoft Office, primarily Outlook, Word, and Excel
- proficient with point-of-sale technology platforms with a strength in data entry accuracy
- servant hearted, compassionate, respectful, empathetic, approachable, personable, and humble
- stress tolerant with ability to be exposed to high stress, emotional situations
- passionate about supporting people
- detail oriented and committed to accuracy
- excellent verbal and written communication skills
- creative, curious, and solutions-minded
- transparent, authentic, positive, values-driven, and an excellent listener
- high level of interpersonal skills to handle dynamic customer situations with demonstrated poise, tact, and professionalism
- ability to manage multiple service requests, respond effectively and deliver on time
- ability to pass a background check and drug screen
- must have valid driver’s license, reliable transportation, and maintain required vehicle insurance coverage
Job Duties
- Fulfilling customer services and patient needs such as rounding to patients, providing care and comfort, errand running
- accurately capturing service activity within BEST’s service management platform
- living out BEST’s core values at work by being trustworthy, compassionate, resourceful, focusing on results, and creating value
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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