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Patient Concierge, Front Desk Associate

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.25 - $18.50
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Work Schedule

Flexible
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Health savings account
401K Savings Plan
flexible spending accounts
short-term disability
long-term disability
Paid parental leave
work-life resources
Healthy Lifestyle Programs

Job Description

Cardinal Health is a prominent healthcare services and products company committed to improving the efficiency of healthcare practices and enhancing patient outcomes. As a leader in the healthcare industry, Cardinal Health provides a comprehensive range of solutions and services including medical products, pharmaceutical distribution, and healthcare technologies aimed at supporting hospitals, pharmacies, and medical practices nationwide. This dedication to excellence is reflected through its employment of top talent and commitment to fostering inclusive, supportive, and diverse workplaces.

This job posting specifically relates to the Patient Concierge, Front Desk Associate position at Fairbanks Urology, a specialty medical practice located in Fairb... Show More

Job Requirements

  • High school diploma or equivalent experience
  • one year of medical office experience preferred
  • ability to work a flexible schedule
  • basic computer skills including typing
  • knowledge of medical terminology preferred
  • ability to communicate effectively with patients and colleagues
  • punctuality and reliability
  • commitment to customer service excellence

Job Qualifications

  • Ability to work a flexible schedule as necessary
  • ability to type 40 wpm, preferred
  • high school diploma or equivalent experience, preferred
  • knowledge of medical terminology, preferred
  • one year of medical office experience, preferred
  • experience accessing and updating an EMR system, preferred

Job Duties

  • Greet patients and families
  • answer center telephones, distribute faxes, and prepare customer files
  • schedule patient appointments
  • receive and correctly record receipts of patient payments
  • enter, verify and update patient demographic and insurance information
  • process requests for records from outside sources
  • scan data into document imaging software
  • maintain regular attendance and punctuality
  • contribute to team effort by accomplishing related results as needed
  • ensure all processing and reporting deadlines are consistently achieved
  • perform any other functions as required by management

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location