Patient Concierge -Front Deck ASC

Bellevue, WA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $19.00 - $24.00

Work Schedule

Standard Hours

Benefits

Competitive salary $19 - $24

Medical insurance

Dental Insurance

Vision Insurance

401(k) Plan

Life insurance

Paid Time Off

Job Description

Northwest Eyes is a progressive ophthalmic medical and surgical practice dedicated to providing exceptional eye care services. Recognized nationally for its vast clinical experience, Northwest Eyes specializes in a wide variety of ophthalmic surgical services and utilizes advanced technology to deliver proven and effective results to its patients. As a company, Northwest Eyes is deeply committed to fostering diversity, equity, and inclusion within the workplace, ensuring an environment where all colleagues feel respected, valued, and empowered to succeed. This commitment is reflected in their patient-centric approach and in the way they cultivate a supportive and collaborative team culture.

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Job Requirements

High school diploma or equivalent
Two years of ophthalmology or medical clinic experience in surgery scheduling or patient services preferred
Knowledgeable in Microsoft Office or G-Suite
Basic knowledge of medical terminology
Ability to effectively work in a team environment
Demonstrated multitasking and adaptability
Strong interpersonal skills
Comfortable with communication via phone, internet, and in-person
Excellent verbal and written communication
Strong organization and attention to detail
Basic math skills

Job Qualifications

High school diploma or equivalent
Two years of experience in ophthalmology or medical clinic with focus on surgery scheduling or patient services preferred
Knowledgeable in Microsoft Office or G-Suite
Basic knowledge of medical terminology
Strong interpersonal skills
Excellent verbal and written communication
Strong organization and attention to detail
Basic math skills
Comfortable communicating via phone, internet, and in-person
Demonstrated multitasking and adaptability

Job Duties

Provide excellent patient care and service including greeting patients and checking them in
Take payments and manage front desk responsibilities
Schedule ophthalmic surgeries including verifying authorizations and setting appointments for pre-surgery testing and post-op follow-ups
Coordinate and verify all required surgery paperwork according to established procedures
Communicate thoroughly with patients regarding pre-op requirements
Facilitate patient surgery day by completing paperwork, charts for surgery staff, and follow-up documentation

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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