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Medpace, Inc. logo

Patient Concierge Assistant

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

On-site gym
Paid Time Off

Job Description

Medpace is a global, full-service clinical contract research organization (CRO) headquartered in Cincinnati, Ohio. With over 5,000 employees across more than 40 countries, Medpace provides comprehensive Phase I-IV clinical development services to the biotechnology, pharmaceutical, and medical device industries. The company is dedicated to accelerating the global development of safe and effective medical therapeutics through its scientific and disciplined approach. Medpace leverages local regulatory and therapeutic expertise across a broad range of key therapeutic areas including oncology, cardiology, metabolic disease, endocrinology, central nervous system disorders, antiviral and anti-infective treatments. The organization’s commitment to scientific rigor and patient-centered processes has positively... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in administration or accounting
  • Strong organizational skills
  • Detail-oriented
  • Excellent communication skills
  • Proficiency with Microsoft Office 365
  • Self-motivated
  • Ability to work on a global team
  • Ability to interpret and apply policies
  • Willingness to work in an office-based role in Cincinnati, OH

Job Qualifications

  • A minimum of a high school diploma or equivalent
  • Administration or accounting experience
  • Excellent organizational and prioritizing skills
  • High attention to detail
  • Excellent oral and written communication skills
  • Experienced with Microsoft Office 365 products including Outlook, Excel, and PowerPoint
  • Demonstrated ability to be a self-starter and well organized
  • Ability to work in a global team environment
  • Ability to quickly interpret policies and apply learned procedures and principles
  • This is an office-based position in Cincinnati, OH

Job Duties

  • Provide day-to-day project support activities including maintenance of project-related files, send documents to clinical research sites, communicate with research staff at the site, coordinate support with patients and/or caregivers
  • Assist with financial reconciliations of travel receipts and invoices and financial reporting related to travel expenses
  • Perform administrative duties in conformity with company policies and procedures
  • Process patient reimbursements and schedule travel arrangements for patients
  • Maintain databases/spreadsheets to facilitate tracking and documentation of study activities
  • Support other Patient Recruitment & Retention functional areas on ad hoc projects
  • Perform other administrative tasks as needed

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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