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Jefferson Dental Clinic logo

Patient Concierge

Cedar Hill, TX, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.00 - $16.00
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Work Schedule

Weekend Shifts
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Benefits

Dental Insurance
Health Insurance
401(k)
Paid Time Off
Vision Insurance

Job Description

Jefferson Dental & Orthodontics is a well-established dental care provider that has been serving communities across Texas since 1967. Known for its personal approach to dentistry, this company emphasizes treating each patient as a unique individual, ensuring that every care plan is customized to meet specific needs. Over the decades, Jefferson Dental & Orthodontics has built a reputation not just for clinical excellence but also for building lasting relationships with patients, creating trusted experiences that foster long-term oral health. They believe in creating smiles that impact lives, making them a life-changing dental provider dedicated to both patient satisfaction and superior... Show More

Job Requirements

  • Customer service experience
  • High school diploma or equivalent
  • Intermediate proficiency in Microsoft Office including Excel, Outlook, and Word
  • Ability to manage multiple priorities effectively
  • Comfortable working with diverse teams
  • Strong communication skills
  • Flexibility to work five days a week including alternating Saturdays
  • Ability to meet physical demands of the role including standing and walking
  • Willingness to travel occasionally to assist other locations or attend training

Job Qualifications

  • Customer service experience
  • High school diploma or equivalent
  • Intermediate proficiency in Microsoft Office, specifically Excel, Outlook, and Word
  • Knowledge of Dentrix and Dolphin dental software preferred
  • Dental office management experience preferred
  • CPR-BLS, RDA, or other related dental certifications preferred
  • Excellent communication and organizational skills
  • Ability to work in a team-oriented, collaborative environment

Job Duties

  • Provide excellent customer service to patients
  • Be the first impression welcoming patients to the office and the final friendly face they see after their visit
  • Perform administrative duties such as assisting with patient paperwork, scheduling appointments, verifying insurances, and other front office duties as assigned
  • Engage in open, educational communication with patients to provide overview of visit and address questions or concerns
  • Support back office functions as needed to maintain a five-star patient experience
  • Manage scheduling for new patients, recall appointments, and emergencies
  • Maintain organization and efficiency of front desk operations

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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