Patient Care Coordinator-Ormond Beach, FL (Ormond Beach (FL), United States)
Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.50 - $20.00
Work Schedule
Standard Hours
Benefits
Medical
Dental
Vision
401K with company match
Free hearing aids for employees
Discounts for qualified family members
Paid time off and holiday time
legal shield
Identity Theft Protection
Floating holiday
Job Description
Elite Hearing, part of AudioNova, is a renowned organization specializing in hearing healthcare services, operating a clinic located in Ormond Beach, Florida. Situated at 1474 W. Granada Blvd., Suite 420, this clinic offers comprehensive hearing care solutions with a focus on patient-centered services. AudioNova, as a broader company, is committed to advancing hearing health through innovative solutions and compassionate care, making it a leader in the audiology service industry. Known for its supportive and inclusive work environment, AudioNova embraces diversity and works collaboratively to empower its staff and serve its community effectively. The company also provides a competitive pay scale... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience is required
- 2+ years in a healthcare environment preferred
- Professional verbal and written communication skills
- Knowledge of HIPAA regulations
- Experience with Microsoft Office and Outlook
- Ability to manage multiple tasks and maintain organized patient records
Job Qualifications
- High school diploma or equivalent
- Associates degree preferred
- Prior experience or knowledge with hearing aids is a plus
- Professional verbal and written communication skills
- Strong relationship building skills with patients, physicians, and clinical staff
- Experience with Microsoft Office and Outlook
- Knowledge of HIPAA regulations
- EMR/EHR experience is a plus
- Previous customer service experience required
Job Duties
- Greet patients with a positive and professional attitude
- Place outbound calls to current and former patients for scheduling follow-ups and evaluations
- Collect patient intake forms and maintain patient files and notes
- Schedule and confirm patient appointments
- Complete insurance benefit checks and authorizations
- Provide first level support to patients including answering questions, checking patients in and out, and processing payments
- Process repairs under the supervision of a licensed Hearing Care Professional
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Restaurant, hotel, and hospitality jobs on OysterLink.
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