Patient Care Coordinator-Ormond Beach, FL (Ormond Beach (FL), United States)
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
vision coverage
401K with company match
Free hearing aids
Paid Time Off
legal shield
Identity Theft Protection
Floating holiday
Job Description
Elite Hearing, part of AudioNova, is a reputable hearing care provider located in Ormond Beach, Florida. As part of the larger AudioNova family, Elite Hearing benefits from being connected to one of the leading hearing healthcare providers in the market. AudioNova is known for its commitment to offering high-quality hearing health solutions, advanced technology, and exceptional patient care. Elite Hearing's Ormond Beach clinic is situated at 1474 W. Granada Blvd., Suite 420, operating Monday through Friday from 8:30 am to 5:00 pm, creating a convenient and accessible environment for patients seeking hearing care services.
The role of Hearing Care Coor... Show More
The role of Hearing Care Coor... Show More
Job Requirements
- High school diploma or equivalent
- associates degree preferred
- prior experience or knowledge with hearing aids is a plus
- professional verbal and written communication skills
- strong relationship building skills with patients, physicians, and clinical staff
- experience with Microsoft Office and Outlook
- knowledge of HIPAA regulations
- EMR/EHR experience is a plus
- 2+ years in a health care environment preferred
- previous customer service experience required
Job Qualifications
- High school diploma or equivalent
- associates degree preferred
- prior experience or knowledge with hearing aids is a plus
- professional verbal and written communication
- strong relationship building skills with patients, physicians, clinical staff
- experience with Microsoft Office and Outlook
- knowledge of HIPAA regulations
- EMR/EHR experience is a plus
Job Duties
- Greet patients with a positive and professional attitude
- place outbound calls to current and former patients for scheduling follow-up hearing tests and consultations and weekly clinic evaluations
- collect patient intake forms and maintain patient files and notes
- schedule and confirm patient appointments
- complete benefit checks and authorization for insurance
- provide first level support to patients, answer questions, check patients in and out, and collect and process payments
- process repairs under the direct supervision of a licensed Hearing Care Professional
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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