Patient Care Coordinator - Kingsburg
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.89 - $20.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Dental Insurance
Retirement Plan
Professional development opportunities
Job Description
Our client is a well-established healthcare clinic dedicated to providing comprehensive physical therapy and patient care services. Known for its commitment to high-quality patient care and a supportive workplace culture, the clinic focuses on fostering a healing environment where patients receive personalized treatment plans from skilled healthcare professionals. With a focus on effective communication and efficient administrative support, the clinic plays a critical role in the community’s health and wellness landscape, ensuring that every patient interaction is handled with compassion and professionalism.
The Patient Care Coordinator / Receptionist plays a pivotal role within the clinic’s operational framework, serving... Show More
The Patient Care Coordinator / Receptionist plays a pivotal role within the clinic’s operational framework, serving... Show More
Job Requirements
- High school diploma or equivalency
- Two years of clerical experience in the relevant field
- Basic computer skills in Word and Excel
- Ability to communicate clearly in English and Spanish
- Ability to perform physical tasks including lifting up to 50 pounds
- Ability to use clinic software effectively
- Ability to observe, evaluate, and record patient conditions
- Ability to maintain appropriate attitude and conduct necessary to the welfare of patients
- Regular and predictable attendance
Job Qualifications
- High school diploma or equivalency
- Two years of clerical experience in a relevant field
- Basic computer skills in Word and Excel
- Bilingual English/Spanish (spoken and written) preferred
- Strong multitasking and time management skills
- Excellent communication and interpersonal skills
- Ability to maintain a professional and compassionate demeanor
- Ability to create and maintain records and write brief reports
Job Duties
- Assists patients in preparation for treatment, preparing necessary paperwork, patient financial responsibilities and authorizations
- Document in medical records when necessary to explain cancellations of or changes in the physical therapy schedules
- Personal stat entry
- Answering phone calls, transferring phone calls, taking messages
- Update referring clinics and workers compensation carriers with update progress reports
- Manage prescription log in Dashboard
- Schedule and reschedule customers
- Contact and reschedule new evaluation cancels and no shows
- Follow up on any missing or pending authorizations
- Scanning of patient intakes
- Prepare evaluations and financial reports
- Collect copays and sales of medical supplies
- Properly complete timesheet daily
- Regular, consistent, and predictable attendance per PRO-PT’s attendance and punctuality policy
- Meet or exceed key practice metrics established by the clinic manager including service quality goals, promptness, consistency of attendance, and patient satisfaction scores
- All other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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