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Patient Care Coordinator/ Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $22.00 - $23.00
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Work Schedule

Standard Hours
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Benefits

401(k)
Dental Insurance
Employee assistance program
employee discount
Flexible spending account
Health Insurance
Life insurance
Paid Time Off
Vision Insurance

Job Description

PT Specialists of Beverly Hills is a prestigious orthopedic physical therapy group located in the heart of Beverly Hills, California. As a proud member of the Confluent Health Family, our practice is dedicated to providing top-tier rehabilitative services to patients seeking specialized orthopedic care. Our team is composed of highly skilled healthcare professionals who are passionate about improving patient outcomes through innovative therapy techniques and personalized treatment plans. We pride ourselves on a patient-centered approach, combining the latest in physical therapy advancements with compassionate service to ensure every patient receives the utmost care and attention. Our office environment is professional... Show More

Job Requirements

  • Medical office experience required
  • 2 year-experience in medical office and medical billing/collecting
  • High school diploma
  • Strong communication problem solving and analytical skills
  • Exceptional mathematics skills
  • Ability to adapt to fast-paced environment
  • Proficiency in Microsoft Word and Excel

Job Qualifications

  • 2 year-experience in medical office and medical billing/collecting
  • Physical therapy billing experience is a plus
  • High school diploma
  • Bachelors degree desired
  • Strong communication problem solving and analytical skills required
  • Creative self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency
  • Exceptional mathematics skills needed to make sound payment arrangements or calculate settlement estimates
  • Capable of prioritizing and managing multiple responsibilities
  • Ability to adapt to an ever-changing fast-paced environment
  • Organized and thorough in all account records and data entry
  • Proficiency in Microsoft Word and Excel

Job Duties

  • Managing front desk operations including patient check-in/check-out appointment scheduling and referral coordination while providing exceptional customer service
  • Verifying insurance coverage processing authorizations and collecting payments to support accurate billing and ensure smooth patient access to care
  • Maintaining accurate patient records by registering new patients updating information in the Electronic Medical Records (EMR) system and preparing necessary documentation
  • Answering phone calls and assisting patients in a courteous and professional manner while upholding HIPAA compliance and fostering a welcoming healthcare environment

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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