You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily.
Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $19.00
Work Schedule
Standard Hours
Benefits
401K with company match
Medical insurance
Dental Insurance
Vision Insurance
Free hearing aids
Paid Time Off
legal shield
Identity Theft Protection
Floating holiday
Job Description
Sonova is a global leader in developing innovative hearing solutions dedicated to improving hearing health and enhancing human connection. The company envisions a world where everyone has the opportunity to enjoy the delight of hearing. With cutting-edge technology that spans from personal audio devices and wireless communication systems to hearing aids and cochlear implants, Sonova is committed to providing outstanding customer experiences through its comprehensive audiological care services available worldwide. Rooted in a culture of continuous improvement, Sonova fosters resilience and self-motivation among its team members. This culture encourages excellence, pride, and a shared commitment to meaningful work that positively... Show More
Job Requirements
- High school diploma or equivalent
- previous customer service experience
- 2 or more years in a health care environment preferred
- professional verbal and written communication skills
- strong relationship-building skills with patients, physicians, and clinical staff
- experience with Microsoft Office and Outlook
- knowledge of HIPAA regulations
- EMR/EHR experience is a plus
- prior experience or knowledge with hearing aids is a plus
Job Qualifications
- High school diploma or equivalent
- associates degree preferred
- prior experience or knowledge of hearing aids is a plus
- professional verbal and written communication skills
- strong relationship-building skills with patients, physicians, and clinical staff
- experience with Microsoft Office and Outlook
- knowledge of HIPAA regulations
- EMR/EHR experience is a plus
- previous customer service experience required
- 2 or more years of experience in a health care environment preferred
Job Duties
- Greet patients with a positive and professional attitude
- place outbound calls to current and former patients for scheduling follow-up hearing tests, consultations, and weekly clinic evaluations
- collect patient intake forms and maintain patient files and notes
- schedule and confirm patient appointments
- complete benefit checks and authorization for patients’ insurance
- provide first level support to patients, answer questions, check patients in and out, and collect and process payments
- process hearing aid repairs under the supervision of licensed Hearing Care Professionals
- prepare bank deposits and submit daily reports to finance
- maintain general sales knowledge for accessories and patient support
- process patient orders, receive orders and verify pickup, input information into system
- clean and maintain equipment and instruments
- submit equipment and facility requests
- perform general office duties including cleaning
- manage inventory, order and monitor stock, and submit supply orders as needed
- assist with event planning and logistics for community outreach events at least once per month
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: