Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Standard Hours
Benefits
PTO
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
401k Match
maternity leave
short term disability
long term disability
Life insurance
Pet insurance
Daycare flex savings plan
Discounted hearing aids
growth opportunities
Job Description
HearingLife is a national hearing care company and a global leader in hearing healthcare with a rich heritage of care, health, and innovation dating back to 1904. Operating more than 600 hearing care centers across 42 states, HearingLife is committed to delivering personalized hearing health services and advanced hearing aid devices to help patients improve their quality of life through better hearing. Their approach to hearing healthcare is scientific and results-oriented, provided by highly skilled and compassionate professionals who follow best practices to ensure the highest standard of patient care. The company’s vision is to help more people hear better... Show More
Job Requirements
- High school diploma or GED
- Minimum 1-2 years experience in customer service, administrative or healthcare-related role
- Strong communication skills
- Good organizational skills
- Ability to multitask and manage time effectively
- Comfortable using technology including scheduling and EMR software
- Ability to work onsite from 8:30 AM to 5:00 PM Monday through Friday
- Comfortable working with elderly patients
- Ability to make 25+ outbound calls daily
- Residence within commutable distance to clinic location
Job Qualifications
- High school diploma or GED required
- College degree preferred
- Minimum of 1-2 years of experience in a customer service, administrative, or healthcare-related role
- Strong interpersonal and communication skills (verbal and written)
- Exceptional organizational skills with attention to detail
- Ability to multitask and manage time effectively in a fast-paced environment
- Comfortable using technology, including scheduling software and electronic medical records (EMR) systems
Job Duties
- Welcome all patients and maintain high level of customer service
- Inbound and outbound phone calls, 50-75 per day
- Schedule and confirm all patient appointments
- PPI intake and processing
- Collect and verify medical insurance information for patients
- Ordering and receiving office supplies
- Payment processing
- Hearing aid supplies inventory management
- Maintain office cleanliness
- Uphold and maintain all HIPPA standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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