Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
competitive compensation
Paid Time Off
training resources
Employee wellness programs
teamwork culture
Career development opportunities
Job Description
Claremedica is a dedicated healthcare provider focused on enhancing the lives of seniors within the communities where their services are offered. They are known for their commitment to clinical excellence and exceptional administrative support. This organization prioritizes employee growth, wellness, and development, creating an environment that encourages teamwork, passion, and personal fulfillment. Claremedica is a place where employees are supported with valuable resources, training programs, competitive compensation, and a range of benefits designed to foster success and satisfaction in their roles. The company’s mission is deeply rooted in helping seniors live happier, healthier, and fuller lives, reflecting a compassionate and... Show More
Job Requirements
- High school diploma or equivalent
- Experience in customer service or healthcare administration
- Ability to handle multiple tasks simultaneously
- Strong interpersonal and communication skills
- Proficiency in using computers and EMR systems
- Ability to maintain patient confidentiality
- Capable of lifting up to 15 pounds
- Availability for local travel between care centers
- Willingness to work in a moderate noise environment
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or healthcare administrative roles preferred
- Strong communication skills
- Ability to use electronic medical records (EMR) systems
- Proficient with office software and phone systems
- Ability to multitask and work efficiently in a fast-paced environment
- Demonstrated commitment to patient confidentiality and professionalism
Job Duties
- Interact with patients and visitors in a polite and friendly manner
- Enthusiastically greet every guest that enters our center
- Responsible for preparing new patient registration, patient check-in, and patient check-out
- Answer all phone calls professionally and courteously, taking detailed and accurate messages
- Maintain and organize the provider’s schedule by scheduling, rescheduling, and confirming appointments for patients
- Responsible for verifying patient demographic-related data and materials from patients and/or their representatives
- Obtain insurance information (ID card, member/group #s, etc.)
- Verify patient insurance and collect any necessary copays for services and collect any outstanding balances before visits
- Verify each patient is scheduled for the proper appointment types
- Run your end-of-day financial reconciliation report and provide it to your leader with any cash collected
- Send detailed telephone encounters to the corresponding parties
- Scan all necessary documents (insurance cards, lab requisitions, etc.) into our EMR system
- Monitor and process incoming faxes
- Restock office supplies as needed and maintain inventory log
- Maintain cleanliness of space by keeping front office and lobby area neat and tidy
- Maintain the confidentiality of patients’ personal information and medical records
- Participate in daily/weekly huddles
- Present patients with customer service survey during check out and escalate if needed for immediate service recovery
- Perform other duties as assigned and modified at manager’s discretion
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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