Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $13.50 - $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
competitive salary
employee training
Career Development
Retirement Plan
Job Description
Claremedica is a distinguished healthcare provider dedicated to enhancing the lives of seniors within the communities they serve. Established with the mission to promote happier, healthier, and fuller lives for seniors, Claremedica combines clinical excellence with unparalleled administrative support to deliver exceptional care. Known for fostering a workplace environment that emphasizes employee growth, wellness, and the realization of individual potential, Claremedica values a team-oriented culture where passion and professionalism coexist to create meaningful impacts. With an emphasis on supporting its employees through comprehensive training, competitive compensation, benefits, and robust resources, Claremedica stands out as a premier employer in the healthcare... Show More
Job Requirements
- high school diploma or equivalent
- prior experience in a healthcare or customer service environment preferred
- proficiency in computer skills including EMR systems
- excellent verbal and written communication skills
- strong organizational and multitasking abilities
- ability to handle sensitive and confidential information appropriately
- physical capability to perform job duties including standing, walking, and occasional lifting up to 15 pounds
Job Qualifications
- high school diploma or equivalent
- experience in a customer service or healthcare administrative role preferred
- strong communication and interpersonal skills
- proficiency with electronic medical records (EMR) systems
- ability to multitask and manage time effectively
- attention to detail and organizational skills
- basic knowledge of medical terminology and insurance processes
- ability to maintain confidentiality and handle sensitive information professionally
Job Duties
- interact with patients and visitors in a polite and friendly manner
- enthusiastically greet every guest that enters the center
- prepare new patient registration, patient check-in, and patient check-out
- answer all phone calls professionally and courteously, taking detailed and accurate messages
- maintain and organize the provider's schedule by scheduling, rescheduling, and confirming appointments
- verify patient demographic data and obtain insurance information
- verify patient insurance and collect copays and outstanding balances
- ensure patients are scheduled for proper appointment types
- run end-of-day financial reconciliation report and provide it to leader with cash collected
- send detailed telephone encounters to corresponding parties
- scan necessary documents into EMR system
- monitor and process incoming faxes
- restock office supplies and maintain inventory log
- maintain cleanliness of front office and lobby area
- maintain confidentiality of patients' personal information
- participate in daily/weekly huddles
- present customer service surveys during check out and escalate if needed
- perform other duties as assigned and modified at manager's discretion
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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