Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.00
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional development opportunities
Employee assistance program
Job Description
UPMC East is a renowned healthcare institution committed to delivering outstanding patient care and community health services. As part of the University of Pittsburgh Medical Center, UPMC East integrates advanced medical technologies with compassionate healthcare, ensuring an exceptional experience for patients and their families. This full-service hospital is dedicated to maintaining the highest standards of care and providing a supportive environment where every patient and visitor is treated with respect and warmth. The institution emphasizes innovation, professional development, and a culture of inclusivity and diversity within its workforce, making it a preferred employer in the healthcare sector. UPMC East’s patient... Show More
Job Requirements
- High school diploma or active high school/GED program enrollment or one year of previous job experience instead of HS diploma/GED
- Desire, drive, and compassion to provide exceptional patient and family experience
- Ability to follow written and verbal instructions
- Previous experience in healthcare or customer service is a plus
- Act 34 clearance
- Ability to maintain patient confidentiality
- Ability to work full-time schedule including three shifts a week from 7 am to 7 pm
Job Qualifications
- High school diploma or active high school/GED program enrollment or one year of previous job experience
- Ability to follow written and verbal instructions
- Compassion and strong interpersonal skills
- Experience in healthcare or customer service is a plus
- Knowledge of basic safety and sanitation standards
- Ability to multitask and work in a fast-paced environment
- Strong communication and organizational skills
Job Duties
- Greet patients and families warmly and provide verbal directions and escort assistance
- Disseminate appropriate patient information respecting confidentiality
- Serve as a reference for visiting hours, package delivery, and hospital policies
- Issue courtesy parking discounts and patient scooters
- Assist with parking cashier functions and validate patient parking
- Clean and organize assigned areas including patient rooms and public spaces
- Replenish supplies and make beds in discharge and on-call rooms
- Assemble and serve meals according to diet orders and safety regulations
- Maintain food safety by following HACCP principles
- Transport patients, equipment, and lab specimens safely and timely
- Inspect and disinfect transportation equipment and record transportation data
- Order, organize, and deliver unit-specific supplies and equipment
- Monitor supply inventory, expiration dates, and maintain temperature logs
- Answer unit phones, respond to call lights, and interact with patients
- Perform hourly rounds to ensure responsibilities are met satisfactorily
- Print and distribute daily plans of care and prompt patient mobility
- Follow infection control procedures and mandatory reporting protocols
- Exhibit UPMC values and key behaviors during all job responsibilities
- Perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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