UPMC Senior Communities

Patient & Family Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $29.85
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
flexible scheduling

Job Description

UPMC Children's Hospital is a renowned healthcare institution committed to providing exceptional medical care to children and their families. Located in a vibrant medical community, UPMC Children’s Hospital has built a reputation for delivering high-quality pediatric healthcare services with a compassionate and patient-centered approach. The hospital is dedicated to advancing pediatric medicine through innovative treatments, cutting-edge research, and a supportive environment for patients and their loved ones. As part of the University of Pittsburgh Medical Center (UPMC) system, the hospital benefits from extensive resources, expert staff, and a collaborative culture aiming to ensure comfort and safety for every patient. Show More

Job Requirements

  • High school diploma or equivalent or one year of previous job experience required in lieu of high school diploma or GED
  • clearances renewal 31, 33, 34, and 73
  • ability to work rotating evening, weekend, and holiday shifts
  • excellent communication skills
  • ability to maintain confidentiality
  • strong organizational skills
  • compassionate and patient-centered attitude

Job Qualifications

  • High school diploma or equivalent or one year of previous job experience required in lieu of high school diploma or GED
  • clearances renewal 31, 33, 34, and 73
  • excellent communication skills
  • ability to work rotating evening, weekend, and holiday shifts
  • strong organizational skills
  • ability to maintain confidentiality
  • compassionate and patient-centered attitude

Job Duties

  • Greet and assist patients, families, and visitors ensuring they reach their destinations while maintaining confidentiality
  • serve as a resource for hospital policies, visiting hours, directions, and more
  • handle patient belongings tracking, parking validations, scooters, and meal tray delivery
  • clean and organize patient rooms, public areas, and other spaces
  • replenish supplies and report maintenance needs
  • manage and organize supplies, deliver materials to units, and monitor inventory and expiration dates
  • answer phones, respond to patient call lights

Job Qualifications

Experience

No experience required

Job Location

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