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UPMC

Patient & Family Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $29.85
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Equal opportunity employer
flexible schedule
Part-time employment

Job Description

UPMC Children’s Hospital is a premier pediatric healthcare institution committed to providing exceptional care to children and families within its community. As part of the University of Pittsburgh Medical Center system, UPMC Children’s Hospital is dedicated to innovation in healthcare, education, and research, offering a comprehensive range of specialized pediatric services. The hospital prides itself on its patient- and family-centered approach, ensuring that all patients receive compassionate and holistic care in a child-friendly environment. With state-of-the-art facilities, cutting-edge medical technology, and a team of highly trained specialists, UPMC Children’s Hospital is recognized nationally for its excellence in pediatric medicine and... Show More

Job Requirements

  • High school diploma or equivalent or one year of previous job experience required in lieu of HS diploma/GED
  • Clearances with renewal: 31, 33, 34, and 73

Job Qualifications

  • High school diploma or equivalent or one year of previous job experience in lieu of high school diploma or GED

Job Duties

  • Greet and assist patients, families, and visitors, ensuring they reach their destinations while maintaining confidentiality
  • Serve as a resource for hospital policies, visiting hours, directions, and more
  • Handle patient belongings tracking, parking validations, scooters, and meal tray delivery
  • Clean and organize patient rooms, public areas, and other spaces
  • replenish supplies and report maintenance needs
  • Manage and organize supplies, deliver materials to units, and monitor inventory and expiration dates
  • Answer phones, respond to patient call lights

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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