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Patient & Family Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $18.00 - $28.29
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program

Job Description

UPMC Children's Hospital is a renowned pediatric healthcare facility that provides comprehensive and compassionate medical services to children and their families. Known for its patient-centered approach, the hospital combines cutting-edge technology with a warm, family-friendly environment to ensure the best possible care for young patients. The hospital operates various specialized units, one of which is the 7A Cardiac Unit, dedicated to providing exceptional cardiac care to pediatric patients. UPMC Children's Hospital is part of the larger UPMC system, recognized for its commitment to medical excellence and innovative healthcare solutions. This particular position is for a Part-Time Patient & Family Concierge... Show More

Job Requirements

  • High school diploma or equivalent or one year of previous job experience required in lieu of HS diploma or GED
  • clearances with renewal including 31, 33, 34, and 73

Job Qualifications

  • High school diploma or equivalent
  • one year of previous job experience in lieu of high school diploma or GED
  • clearances with renewal including 31, 33, 34, and 73

Job Duties

  • Greet and assist patients, families, and visitors, ensuring they reach their destinations while maintaining confidentiality
  • serve as a resource for hospital policies, visiting hours, directions, and more
  • handle patient belongings tracking, parking validations, scooters, and meal tray delivery
  • clean and organize patient rooms, public areas, and other spaces
  • replenish supplies and report maintenance needs
  • manage and organize supplies, deliver materials to units, and monitor inventory and expiration dates
  • answer phones and respond to patient call lights

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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