
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $25.00
Work Schedule
Night Shifts
Benefits
Medical
Dental
Vision
403(B) company match
Tuition Reimbursement
Employee Discount Program
Competitive PTO
Job Description
Froedtert South is a respected healthcare provider known for delivering high-quality patient care and innovative medical services. The organization strives to create a compassionate, efficient, and patient-centered environment where health and wellness are prioritized. As a key member of the healthcare community, Froedtert South is committed to supporting its patients through advanced medical technologies and dedicated healthcare professionals.
Currently, Froedtert South is seeking a Patient Access Specialist to join their team. This role functions as the initial point of contact for patients entering the facility, making it a crucial position in the patient experience journey. The Patient Access Special... Show More
Currently, Froedtert South is seeking a Patient Access Specialist to join their team. This role functions as the initial point of contact for patients entering the facility, making it a crucial position in the patient experience journey. The Patient Access Special... Show More
Job Requirements
- High school or GED
- 6 months to 1 year of relevant work experience
- formal education beyond high school in business or healthcare or equivalent experience preferred
- experience in healthcare business or receptionist environment
- excellent computer skills
- excellent customer service skills
- knowledge of medical terminology, ICD-10, CPT and HCPCS codes
- familiarity with internet, email and Microsoft Office
- effective written and verbal communication skills
- demonstrated ability to organize work efficiently while maintaining accuracy and productivity
- experience in patient registration, insurance verification and health insurance plans
Job Qualifications
- High school diploma or GED
- 6 months to 1 year of relevant experience
- formal education beyond high school in business or healthcare or equivalent experience preferred
- experience in healthcare business or receptionist environment
- excellent computer and customer service skills
- knowledge of medical terminology, ICD-10, CPT and HCPCS codes and use
- familiarity with the internet, email and Microsoft Office
- effective written and verbal communication skills
- demonstrated ability to efficiently organize work with a high level of accuracy and productivity
- experience in patient registration, insurance verification and health insurance plans
Job Duties
- Schedules, reschedules and cancels patient appointments
- executes pre-arrival registration by adhering to registration standards
- accurately identifies and enters patient's insurance coverage
- performs check-in/check-out functions for patient appointments
- collects all applicable self-pay payments for exams
- manages and resolves assigned departmental work queues
- takes messages (telephone and in-person) and uses healthcare software in-basket to route and facilitate communication between patients and clinical care team
- performs insurance verifications and prior authorizations functions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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