Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $21.00 - $24.00
Work Schedule
Standard Hours
Benefits
Competitive compensation packages
paid national holidays
floating holidays
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
401k Savings and Retirement Plan
Paid parental bonding leave
Employee Referral Bonus Program
Mentorship programs
Job Description
Hanger, Inc. is the world’s premier provider of orthotic and prosthetic (O&P) services and products, known for its advanced solutions, clinically differentiated programs, and unsurpassed customer service. With 160 years of clinical excellence and innovation, Hanger has established itself as a trusted leader in the O&P industry. The company operates through its Patient Care segment, which is the largest owner and operator of O&P patient care clinics nationwide. Additionally, its Products & Services segment distributes high-quality branded and private label O&P devices, products, and components, offering rehabilitative solutions to a broader market. Hanger’s vision is to lead the orthotic and... Show More
Job Requirements
- High school diploma or equivalent combination of education and experience required
- Less than one year of customer service, administrative or related experience required
- Must have or be eligible to obtain a valid driver’s license with a driving record within company standards
- Be at minimum a good fit for the job as determined by Talent Sorter assessment preferred
- Experience in receptionist role or medical front office procedures preferred
Job Qualifications
- High school diploma or equivalent combination of education and experience
- Good fit for the job as determined by Talent Sorter assessment preferred
- Experience in a receptionist position or with medical front office procedures preferred
- Strong interpersonal, oral and written communication skills
- Ability to key 30 words per minute with accuracy
- Ability to work with handicapped individuals
- Understanding of Alpha filing system
- Understanding of medical reimbursement and terminology preferred
- Ability to use a computer including Windows-based software and e-mail
- Ability to use all necessary office equipment such as facsimile machines, calculator, postage machine, and copier
- Act with integrity, remain honest, transparent, and respectful in all relationships
- Keep the patient at the center of all actions building lifelong trust
- Foster open collaboration and constructive dialogue
- Continuously innovate and respond to change
- Focus on superior outcomes and calibrate work processes for outstanding results
Job Duties
- Greet and assist patients upon arrival, providing information on wait times and addressing inquiries
- Verify and update patient demographics and insurance details during check-in
- Collect patient payments including deductibles, copays, and co-insurance at the front desk
- Coordinate follow-up appointments including cast and measure, delivery, and prosthetic care plans
- Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources
- Collaborate with the Revenue Cycle Management (RCM) team to obtain necessary patient information
- Ensure accurate and complete electronic health records for all patients
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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