Patient Access Coordinator

Victorville, CA, USA|Onsite

Job Overview

Employment Type

Hourly

Compensation

Type:

Hourly

Rate:

Range $22.00 - $24.00

Work Schedule

Standard Hours

Benefits

Competitive compensation packages

paid national holidays

floating holidays

Paid Time Off

Medical insurance

Dental Insurance

Vision Insurance

401k Retirement Plan

Paid parental leave

Employee Referral Bonus

Mentorship programs

Job Description

Hanger, Inc. is the world’s leading provider of orthotic and prosthetic (O&P) services and products, with a history of 160 years of clinical excellence and innovation. As the largest owner and operator of O&P patient care clinics nationwide, Hanger is committed to empowering human potential by helping people achieve new levels of mobility and freedom. The company offers the most advanced O&P solutions, clinically differentiated programs, and unmatched customer service. Through its Products & Services segment, Hanger also distributes branded and private label O&P devices, products, and components, delivering rehabilitative solutions to a broad market.

This role of Front Desk... Show More

Job Requirements

High school diploma or equivalent combination of education and experience required
Less than one year of customer service administrative or related experience required
Must have or be eligible to obtain a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures
Be at minimum a good fit for the job as determined by the Talent Sorter assessment preferred

Job Qualifications

High school diploma or equivalent combination of education and experience
Experience in a receptionist position or experience with medical front office procedures preferred
Strong interpersonal oral including telephone and written communication skills
Ability to key 30 words per minute with accuracy
Ability to work with handicapped individuals
Understanding of Alpha filing system
Understanding of medical reimbursement and terminology preferred
Ability to use a computer including Windows-based software and email
Ability to use office equipment including facsimile machines calculator postage machine copier

Job Duties

Greet and assist patients upon arrival providing information on wait times and addressing inquiries at the front desk or reception area
Verify and update patient demographics and insurance details during check-in
Handle walk-in registrations
Collect patient payments including deductibles copays and co-insurance at the front desk
Coordinate follow-up appointments including cast and measure delivery and prosthetic care plans
Serve as a liaison for clinic services offering information on patient experience programs support groups and other resources
Collaborate with the Revenue Cycle Management team to obtain necessary patient information
Ensure accurate and complete electronic health records for all patients

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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