Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.50
Work Schedule
Standard Hours
Benefits
Competitive compensation packages
paid national holidays
floating holidays
Paid Time Off
medical benefits
Dental benefits
vision benefits
401k Savings and Retirement Plan
Paid parental bonding leave
Employee Referral Bonus Program
Mentorship programs
Job Description
Hanger, Inc. is a premier provider of orthotic and prosthetic (O&P) services and products, widely recognized for its 160 years of clinical excellence and innovation. The company operates as the largest owner and operator of O&P patient care clinics nationwide through its Patient Care segment, offering advanced O&P solutions designed to improve patient mobility and quality of life. In addition, its Products & Services segment distributes a wide range of branded and private label O&P devices, products, and components, while providing rehabilitative solutions to a broader market. Hanger's mission revolves around Empowering Human Potential by delivering superior patient care, outcomes,... Show More
Job Requirements
- High school diploma or equivalent combination of education and experience
- Less than one year of customer service, administrative, or related experience
- Valid driver’s license and driving record within company standards
- Ability to key 30 words per minute with accuracy
- Ability to work with handicapped individuals
- Ability to use Windows-based software and email
- Ability to use office equipment such as fax, calculator, postage machine, copier
- Strong interpersonal and communication skills
- Integrity, honesty, and respect in all relationships
- Patient-centered mindset
- Ability to collaborate and engage in constructive dialogue
- Adaptability to change
- Focus on superior outcomes and process improvement
Job Qualifications
- High school diploma or equivalent combination of education and experience
- Less than one year of customer service, administrative, or related experience
- Experience in a receptionist position or medical front office procedures preferred
- Strong interpersonal, oral and written communication skills
- Ability to key 30 words per minute with accuracy
- Ability to work with handicapped individuals
- Understanding of Alpha filing system
- Understanding of medical reimbursement and terminology preferred
- Proficiency with Windows-based software, email, and office equipment
- Valid driver’s license or eligibility to obtain one
- Talent Sorter assessment preferred
Job Duties
- Greet and assist patients upon arrival, providing information on wait times and addressing inquiries
- Verify and update patient demographics and insurance details during check-in
- Collect patient payments, including deductibles, copays, and co-insurance at the front desk
- Coordinate follow-up appointments, including cast and measure, delivery, and prosthetic care plans
- Serve as a liaison for clinic services, offering information on patient experience programs, support groups, and other resources
- Collaborate with the Revenue Cycle Management team to obtain necessary patient information
- Ensure accurate and complete electronic health records for all patients
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Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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