Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.50
Work Schedule
Standard Hours
Benefits
Competitive compensation packages
paid national holidays
floating holidays
Paid Time Off
Medical insurance
Dental Insurance
vision benefits
401K Savings Plan
Paid parental bonding leave
Employee Referral Bonus Program
Mentorship programs
Job Description
Hanger, Inc. is a renowned leader in the field of orthotic and prosthetic (O&P) services and products, dedicated to Empowering Human Potential. With a legacy spanning 160 years of clinical excellence and innovation, Hanger has established itself as the world’s premier provider of O&P solutions. This company operates through two main segments: Patient Care and Products & Services. The Patient Care segment represents the largest owner and operator of O&P patient care clinics across the United States, ensuring comprehensive and compassionate care to individuals needing specialized support. Meanwhile, the Products & Services segment distributes a broad array of branded and... Show More
Job Requirements
- High school diploma or equivalent combination of education and experience required
- Be at minimum a good fit for the job as determined by the Talent Sorter assessment preferred
- Less than one year of customer service administrative or related experience required
- Experience in a receptionist position or experience with medical front office procedures preferred
- Must have or be eligible to obtain a valid driver’s license and driving record within the standards outlined within Hanger's Motor Vehicle Safety Policy and Procedures
Job Qualifications
- High school diploma or equivalent combination of education and experience
- Be at minimum a good fit for the job as determined by the Talent Sorter assessment preferred
- Less than one year of customer service administrative or related experience
- Experience in a receptionist position or experience with medical front office procedures preferred
- Ability to key 30 words per minute with accuracy
- Strong interpersonal oral and written communication skills
- Ability to work with handicapped individuals
- Understanding of Alpha filing system
- Understanding of medical reimbursement and terminology and an understanding of front office duties preferred
- Ability to use a computer including Windows based software and email
- Ability to use all necessary office equipment facsimile machines calculator postage machine copier etc
- Act with integrity in all ways remaining honest transparent and respectful in all relationships
- Keep the patient at the center of everything building lifelong trust
- Foster open collaboration and constructive dialogue
- Continuously innovate new solutions influencing and responding to change
- Focus on superior outcomes and calibrate work processes for outstanding results
Job Duties
- Greet and assist patients upon arrival providing information on wait times and addressing inquiries at the front desk or reception area
- Verify and update patient demographics and insurance details during check-in handle walk-in registrations
- Collect patient payments including deductibles copays and co-insurance at the front desk
- Coordinate follow-up appointments including cast and measure delivery and prosthetic care plans
- Serve as a liaison for clinic services offering information on patient experience programs support groups and other resources
- Collaborate with the Revenue Cycle Management team to obtain necessary patient information
- Ensure accurate and complete electronic health records for all patients
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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