Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $24.00
Work Schedule
Standard Hours
Benefits
Competitive compensation packages
8 paid national holidays
4 floating holidays
PTO including Vacation and Sick time
Medical insurance
Dental Insurance
vision benefits
401k Savings and Retirement Plan
Paid parental bonding leave
Employee Referral Bonus Program
Mentorship programs
Job Description
Hanger, Inc. is recognized as the world's premier provider of orthotic and prosthetic (O&P) services and products, dedicated to empowering human potential through advanced, clinically differentiated solutions and unmatched customer care. With a legacy spanning over 160 years, Hanger has grown into the largest owner and operator of O&P patient care clinics nationwide, cementing its leadership in the healthcare sector focused on mobility and rehabilitation. Its products and services segment further broadens its impact by distributing both branded and private label devices, products, and components that support rehabilitative needs across various markets.
This well-established company prioritizes superior patient care... Show More
This well-established company prioritizes superior patient care... Show More
Job Requirements
- High school diploma or equivalent combination of education and experience required
- Less than one year of customer service administrative or related experience required
- Experience in a receptionist position or with medical front office procedures preferred
- Must have or be eligible to obtain a valid driver’s license and driving record within Hanger’s Motor Vehicle Safety Policy and Procedures
- Spanish English bilingual preferred
Job Qualifications
- High school diploma or equivalent combination of education and experience
- Be at minimum a good fit for the job as determined by the Talent Sorter assessment preferred
- Experience in a receptionist position or medical front office procedures preferred
- Strong interpersonal oral including telephone and written communication skills
- Ability to key 30 words per minute with accuracy
- Ability to work with handicapped individuals
- Understanding of Alpha filing system
- Understanding of medical reimbursement and terminology preferred
- Ability to use a computer including Windows-based software and e-mail
- Ability to use all necessary office equipment facsimile machines calculator postage machine copier etc
- Act with integrity in all ways and at all times
- Keep the patient at the center of everything you do building lifelong trust
- Foster open collaboration and constructive dialogue
- Continuously innovate new solutions
- Focus on superior outcomes and calibrate work processes for outstanding results
Job Duties
- Greet and assist patients upon arrival providing information on wait times and addressing inquiries at the front desk or reception area
- Verify and update patient demographics and insurance details during check-in handle walk-in registrations
- Collect patient payments including deductibles copays and co-insurance at the front desk
- Coordinate follow-up appointments including cast and measure delivery and prosthetic care plans
- Serve as a liaison for clinic services offering information on patient experience programs support groups and other resources
- Collaborate with the Revenue Cycle Management team to obtain necessary patient information
- Ensure accurate and complete electronic health records for all patients
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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