Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $64,000.00 - $86,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Career development opportunities
bonus eligibility
Job Description
Gaylord Opryland Resort & Convention Center in Nashville, Tennessee, is a premier destination renowned for its unique blend of Southern hospitality and extraordinary experiences. As part of the Marriott International family, this expansive luxury resort offers guests a vibrant array of amenities, including upscale accommodations, extensive meeting and event spaces, and an impressive culinary program. The resort serves as both a top-tier convention center and a leisure destination, welcoming visitors from around the globe seeking a multifaceted hospitality experience. Celebrated for its iconic atriums and lush indoor gardens, Gaylord Opryland Resort is committed to delivering exceptional service quality and a... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage, or related professional area
- OR 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in culinary, food and beverage, or related professional area
- Ability to manage kitchen operations and staff
- Strong organizational and communication skills
- Knowledge of food safety and sanitation standards
- Availability to work full-time
- Ability to lead and motivate a team
- Commitment to quality and customer service
Job Qualifications
- High school diploma or GED
- 4 years experience in culinary, food and beverage, or related professional area
- OR 2-year degree from accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in culinary, food and beverage, or related professional area
- Strong cake decorating skills preferred
- Knowledge of gluten-free and vegan culinary options a plus
- Proven leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to develop and implement innovative food presentations
Job Duties
- Manage kitchen shift operations and ensure compliance with all Food & Beverage policies, standards and procedures
- Estimate daily production needs on a weekly basis and communicate production needs to kitchen personnel daily
- Assist Executive Chef with all kitchen operations and preparation
- Prepare and cook foods of all types, either regularly or for special guests or functions
- Develop, design, or create new applications, ideas, relationships, systems, or products including artistic contributions
- Assist in determining food presentation and create decorative food displays
- Maintain purchasing, receiving and food storage standards
- Ensure compliance with food handling and sanitation standards
- Perform all duties of kitchen managers and employees as necessary
- Recognize superior quality products, presentations and flavor
- Ensure compliance with all applicable laws and regulations
- Follow proper handling and right temperature of all food products
- Operate and maintain all department equipment and report malfunctions
- Check quality of raw and cooked food products to ensure standards are met
- Supervise and coordinate activities of cooks and workers engaged in food preparation
- Lead shifts while preparing food and executing requests as per specifications
- Utilize interpersonal and communication skills to lead, influence and encourage others
- Advocate sound financial/business decision making and demonstrate honesty/integrity
- Encourage and build mutual trust, respect and cooperation among team members
- Serve as a role model to demonstrate appropriate behaviors
- Maintain productivity level of employees
- Ensure employees understand expectations and parameters
- Establish and maintain open, collaborative relationships with employees and within team
- Ensure property policies are administered fairly and consistently
- Communicate performance expectations in accordance with job descriptions
- Recognize successful performance and produce desired results
- Provide services above and beyond for customer satisfaction and retention
- Manage day-to-day operations ensuring quality, standards and meeting customer expectations
- Set positive example for guest relations
- Empower employees to provide excellent customer service
- Interact with guests to obtain feedback on product quality and service levels
- Handle guest problems and complaints
- Achieve and exceed goals including performance, budget, and team goals
- Develop specific goals and plans to prioritize and organize work
- Utilize Labor Management System to schedule and track employee time and attendance
- Train employees in safety procedures
- Identify developmental needs and coach or mentor staff to improve skills
- Communicate and assist individuals to understand guest needs and provide guidance and feedback
- Participate in employee performance appraisal process providing necessary feedback
- Bring issues to attention of department manager and Human Resources as needed
- Provide information to supervisors, co-workers and subordinates by telephone, written form, email or in person
- Analyze information and evaluate results to choose best solutions and solve problems
- Attend and participate in all pertinent meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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