Pastry Sous Chef

San Antonio, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $31.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Professional development opportunities

flexible scheduling

Job Description

Emma Resort and Spa is a renowned hospitality establishment known for its commitment to excellence in guest services and culinary innovation. Nestled in a picturesque location, Emma Resort and Spa offers a luxurious experience through its diverse array of amenities, including gourmet dining, spa services, and recreational facilities. The resort emphasizes a culture of professionalism, creativity, and guest satisfaction. With a focus on providing high-quality services and memorable experiences, Emma Resort and Spa has established itself as a premier destination for travelers seeking both relaxation and exceptional culinary offerings.

The Pastry Supervisor role at Emma Resort and Spa... Show More

Job Requirements

Position requires effective communication with departments and team
high school diploma or GED
4 years experience in culinary, food and beverage, or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
2 years experience in culinary, food and beverage, or related professional area
ability to present and conduct oneself professionally and emulate the Emma Culture
three to six months related experience and or training
flexible schedule required, to include AM/PM, weekends and holidays

Job Qualifications

High school diploma or GED
4 years experience in culinary or food and beverage or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
2 years experience in culinary, food and beverage, or related professional area
ability to present and conduct oneself professionally and emulate the Emma Culture
three to six months related experience and/or training
effective communication skills
leadership and interpersonal skills
knowledge of food safety and sanitation standards
menu development experience
ability to train and mentor staff

Job Duties

Supervises and coordinates activities of cooks and workers engaged in pastry preparation
utilizes interpersonal and communication skills to lead, influence, and encourage others
advocates sound financial/business decision making
demonstrates honesty/integrity
leads by example
encourages and builds mutual trust, respect, and cooperation among team members
serves as a role model to demonstrate appropriate behaviors
ensures and maintains the productivity level of employees
supervises pastry preparation shift operations
communicates performance expectations in accordance with job descriptions for each position
establishes and maintains open, collaborative relationships with employees
ensures employees do the same within the team
leads shifts while personally preparing food items and executing requests based on required specifications
represents the property in media events as needed
facilitates pastry classes for customers and the community
develops, designs, or creates new ideas and items for pastry kitchen
follows proper handling and right temperature of all food products
maintains food preparation handling and correct storage standards
recognizes superior quality products, presentations and flavor
ensures employees maintain required food handling and sanitation certifications
ensures compliance with all applicable laws and regulations
assists the Executive Chef with menu development associated with pastry
operates and maintains all department equipment and reports malfunctions
prepares and cooks foods of all types, either on a regular basis or for special guests or functions
assists in determining how food should be presented and creates decorative food displays
monitors and provides service behaviors that are above and beyond for customer satisfaction
manages day-to-day operations, ensuring quality, standards, and meeting expectations of customers
supports service by communicating and assisting employees to understand guest needs, providing guidance, feedback, and coaching when needed
sets a positive example for guest relations
empowers employees to provide excellent customer service
responds to and handles guest problems and complaints
interacts with guests to obtain feedback on product quality and service levels
emphasizes guest satisfaction during departmental meetings and focuses on continuous improvement
sets and supports achievement of culinary goals associated with pastry products including performance goals, budget goals, team goals
provides specific guidance to prioritize, organize, and accomplish daily pastry operation work
supports procedures for food and beverage portion and waste controls
purchases appropriate supplies and manages inventories according to budget
trains employees in safety procedures
identifies developmental needs of others and coaches, mentors to improve knowledge or skills
participates in training staff on menu items including ingredients, preparation methods and unique tastes
ensures property policies are administered fairly and consistently
ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures
reviews staffing levels to ensure guest service, operational needs and financial objectives are met
uses all available on the job training tools for employees
solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address problems or concerns
provides information to supervisors, co-workers, and subordinates by telephone, written form, e-mail, or in person
analyzes information and evaluates results to choose the best solution and solve problems
attends and participates in all pertinent meetings

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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