Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.50 - $31.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Professional Development
Paid holidays
Job Description
St. Jude Children's Research Hospital is a renowned pediatric treatment and research facility focused on catastrophic childhood diseases, primarily pediatric cancers. As a nonprofit organization, it leads groundbreaking research efforts and provides care to children from around the world, regardless of their family's ability to pay. With multiple food service outlets across its campus, St. Jude is committed to maintaining high standards of operational excellence and culinary innovation to enhance the patient, visitor, and staff experience. The hospital emphasizes customer satisfaction, safety standards, and efficient management practices across its food services.
The Pastry Chef - Manager rol... Show More
The Pastry Chef - Manager rol... Show More
Job Requirements
- High school diploma/GED required
- associate's degree in culinary arts, hospitality management, or other relevant degree preferred
- equivalent certification through the American Culinary Federation (ACF) preferred
- 5+ years of progressively responsible food service experience
- 2+ years managing people preferred
- experience leading projects and processes end-to-end preferred
- experience developing and implementing department-wide process improvement initiatives
- some experience presenting in team meetings or to senior management
- proven performance in earlier role
- ServeSafe Manager or other ANSI-approved Manager Certification required within six months of hire date
- employee must maintain an active license during employment
Job Qualifications
- Proven expertise in classic French pastry and bread techniques
- strong leadership and team management skills across multiple locations
- ability to plan and execute production schedules efficiently
- high attention to detail in quality control and presentation
- experience decorating cakes for events and catering
- knowledge of dietary restrictions and ability to adapt recipes accordingly
- commitment to maintaining a clean, safe, and compliant kitchen environment
Job Duties
- Responsible for the campus-wide food service operations
- ensure customer satisfaction and lead execution of daily operations and campus events
- assist in all departmental administrative and supervisory functions and assume full responsibility for departmental performance
- implement and manage retail programs to ensure compliance with St. Jude's foodservice standards
- collaborate with key stakeholders to deliver outstanding service levels and guest experience
- ensure proper financial controls are in place to manage costs, revenues, and retail sales mix
- engage in hiring, performance management, and other people processes
- plan ongoing training and skill-building programs for own team
- identify and address team strengths/skill gaps through appropriate interventions
- menu innovation and development
- concept execution for new venues including Village Hub, Clinical Deli, Coffee Shop
- production oversight and quality control, including inventory and cost management
- leadership and staff development of the pastry and baking team
- department leadership supporting the Sous-Chef culinary team
- perform other duties as assigned to meet department and institutional goals
- maintain regular and predictable attendance
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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