St. Jude Children's Research Hospital logo

Pastry Chef- Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $65,520.00 - $114,400.00
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Work Schedule

Standard Hours

Job Description

St. Jude Children’s Research Hospital is a world-renowned institution dedicated to advancing cures and means of prevention for pediatric catastrophic diseases. Founded by entertainer Danny Thomas, St. Jude has been a leader in pioneering research and treatment for childhood cancer and other life-threatening diseases. The hospital is committed to combining innovative research with exceptional patient care, ensuring that no family ever receives a bill for treatment, travel, housing, or food. This extraordinary facility operates with a compassionate mission to improve the lives of children and their families through cutting-edge science and comprehensive healthcare services. As a globally recognized leader, St.... Show More

Job Requirements

  • high school diploma/GED required
  • associate's degree in culinary arts, hospitality management, or other relevant degree or equivalent certification through the American Culinary Federation (ACF) is preferred
  • 5+ years of progressively responsible food service experience
  • 2+ years of experience managing people as direct reports, preferred
  • experience leading projects/processes end-to-end including resource planning and management, and communication and collaboration with internal cross-functional teams and external partners preferred
  • experience developing and implementing department-wide process improvement initiatives
  • some experience presenting in team meetings and/or to senior management
  • proven performance in earlier role
  • ServeSafe Manager or other ANSI-approved Manager Certification required within six months of hire date
  • employee must maintain an active license during employment

Job Qualifications

  • proven expertise in classic French pastry and bread techniques
  • strong leadership and team management skills across multiple locations
  • ability to plan and execute production schedules efficiently
  • high attention to detail in quality control and presentation
  • experience decorating cakes for events and catering
  • knowledge of dietary restrictions and ability to adapt recipes accordingly
  • commitment to maintaining a clean, safe, and compliant kitchen environment

Job Duties

  • responsible for the campus-wide food service operations
  • ensure customer satisfaction and lead execution of daily operations and campus events
  • assist in all departmental administrative and supervisory functions and assume full responsibility for departmental performance
  • implement and manage retail programs to ensure compliance with St. Jude's foodservice standards
  • collaborate with key stakeholders such as senior leadership, customers, and other teams to deliver outstanding service levels and guest experience
  • ensure proper financial controls are in place to manage costs, revenues, and retail sales mix
  • engage in hiring, performance management, and other people processes
  • plan ongoing training and skill-building programs for own team
  • identify and address team strengths and skill gaps through appropriate interventions
  • menu innovation and development
  • concept execution for new venues including Village Hub, Clinical Deli, Coffee Shop
  • production oversight and quality control including inventory and cost management
  • leadership and staff development of the pastry and baking team
  • department leadership integrating and supporting the Sous-Chef culinary team understanding logistics and food service outlets organization and production scheme
  • perform other duties as assigned to meet the department's and the institution's goals and objectives
  • maintains regular and predictable attendance

Job Qualifications

Experience

Expert Level (7+ years)

Job Location

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