Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.75
Work Schedule
Rotating Shifts
Flexible
Weekend Shifts
Night Shifts
Benefits
flight benefits
Paid training
Flexible Schedule
Employee Discounts
uniform provided
Job Description
The Missoula County Airport Authority proudly owns and operates the Missoula Montana Airport (MSO), an essential air transportation hub that serves the western area of Montana. With a population of approximately 175,256 residents, this airport provides critical commercial passenger services currently facilitated by major carriers including Alaska, American, United, Delta, Allegiant, Frontier, and Sun Country Airlines. MSO offers direct flights to key destinations such as Dallas, Portland, Las Vegas, Phoenix/Mesa, Salt Lake City, Seattle, Denver, and Minneapolis, as well as seasonal non-stop services to Chicago, Los Angeles, Oakland, Atlanta, and San Francisco. The airport caters to a balanced mix of... Show More
Job Requirements
- High school diploma, GED, or international equivalent preferred
- No prior experience required but customer service experience is favored
- Must be at least 16 years old to apply, preferably 18 or older
- Must have a valid Montana driver’s license
- Ability to work rotating shifts including weekends, nights, and holidays
- Flexibility to work additional hours on short notice
- Must commit to working at least 3 days a week
- Must complete FBI criminal history records check and TSA security threat assessment
- Must be authorized to work in the United States
Job Qualifications
- High school diploma, GED, or international equivalent preferred
- Customer service experience preferred
- Ability to operate ground service equipment safely
- Strong written and verbal communication skills
- Skill in the use of personal computers and related software
- Ability to type at least 25 words per minute
- Basic mathematics skills
- Ability to read, write, and fluently speak English
- Ability to follow oral and written instructions
- Ability to manage multiple tasks in a fast-paced environment
- Ability to work rotating shifts including weekends, nights, and holidays
- Valid Montana driver's license
- Ability to lift and carry heavy items up to 99 pounds
- Ability to work in a high noise environment
- Ability to perform physical tasks including standing, climbing, walking, bending, stooping, crouching, kneeling, and crawling
Job Duties
- Work outdoors in all types of weather conditions
- Load, unload, sort, and transfer passenger baggage on the ramp
- Guide incoming and outgoing aircraft to ensure that they are entering or leaving their gate safely and on time
- Drive ground equipment such as tugs, belt loaders, and bag carts
- Collaborate with the internal team to ensure a safe and on-time departure
- Perform aircraft grooming and servicing
- Engage in proper cockpit communication during push-pull functions
- De-ice aircraft at heights of up to 80 feet
- Create a positive start to a passenger’s trip by greeting and assisting with check-in and ticketing
- Use reservation/ticketing software to rebook itineraries and issue boarding passes
- Inform passengers about their trips and belongings
- Listen to and resolve passenger issues in a timely and friendly manner
- Complete forms and messages related to cargo handling
- Perform daily checks on ground service equipment
- Assist customers with baggage and wheelchair assistance
- Follow company uniform and grooming standards
- Participate in continuous training
Job Qualifications
Experience
No experience required
Job Location
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