Job Overview
Employment Type
Hourly
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
uniform provided
Training opportunities
Employee Discounts
Retirement Plan
performance bonuses
Job Description
This job opportunity is presented by an established company specializing in airport ground support and customer service operations. The organization plays a pivotal role in ensuring seamless passenger experiences and efficient aircraft handling at various airport locations. Known for its commitment to excellence and safety, this company provides vital services including ticketing assistance, boarding support, baggage and freight handling, and aircraft servicing. Their operations span both domestic and international flights, enhancing the travel journey of countless passengers every day.
As a customer service and ground support representative, you will be the face of the company greeting passengers and assisting w... Show More
As a customer service and ground support representative, you will be the face of the company greeting passengers and assisting w... Show More
Job Requirements
- High school diploma or equivalent
- Must be 18 years of age or older
- Must have a working telephone number for contact
- Must have reliable telephone and transportation
- Must be able to stand and walk in terminal area throughout the scheduled shift
- Must be able to consistently push, pull and lift 50 to 70 lbs
- Must be able to carry oversized bags 100 to 125 yards
- Must pass pre-employment and random drug tests
- Must complete a criminal background check
- Must meet necessary requirements to obtain a security sensitive identification badge
- Must be a citizen of the United States or possess necessary authorization from the Immigration and Naturalization Service
Job Qualifications
- High school diploma or equivalent
- Computer experience necessary
- Previous customer service experience preferred
- Must be 18 years of age or older
- Must have a working telephone number for contact
- Must have reliable telephone and transportation
- Ability to communicate clearly and concisely in verbal and written communication
- Must be able to read, write, understand and carry out instructions in English
- Must possess tact to deal with all levels of situations, client representatives, employees and the public
- Must be able to stand and walk in terminal area throughout the scheduled shift
- Must be able to consistently push, pull and lift 50 to 70 lbs
- Must be able to carry oversized bags 100 to 125 yards
- Must pass pre-employment and random drug tests
- Must complete a criminal background check
- Must meet necessary requirements to obtain a security sensitive identification badge
- Must be a citizen of the United States or possess necessary authorization from the Immigration and Naturalization Service
Job Duties
- Meet and greet customers with tickets
- Provide assistance to passengers as requested or required
- Monitor ticket counter and self-service check-in queue activity
- Assist with the ticketing and boarding process, gates, and baggage service
- Provide ground support for inbound and outbound aircraft including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors
- Maintain cleanliness of work area and report maintenance needs
- Adhere to company policies and participate in achievement of company objectives
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: