Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Uniform allowance
Training and Development
Job Description
This job opportunity is offered by a company specializing in aviation ground services, providing essential support to airlines and passengers at the airport. The company is dedicated to ensuring smooth, safe, and efficient operations for both inbound and outbound flights through a variety of ground support and customer service activities. This employer emphasizes professionalism, safety, and high standards in their interactions with clients, customers, and airline personnel.
The role available is a Ground Support and Customer Service Agent position. This is a dynamic, hands-on role requiring the individual to warmly meet and greet customers holding tickets, provide assistance to ... Show More
The role available is a Ground Support and Customer Service Agent position. This is a dynamic, hands-on role requiring the individual to warmly meet and greet customers holding tickets, provide assistance to ... Show More
Job Requirements
- Must be 18 years of age or older
- must have a working telephone number for contact
- must have reliable telephone and transportation
- treat all information as confidential
- must be able to stand and walk in terminal area throughout the scheduled shift
- must be able to consistently push, pull and lift 50 to 70 lbs
- must be able to carry oversized bags 100 to 125 yards
- must pass pre-employment and random drug tests
- must complete a criminal background check
- must meet necessary requirements to obtain a security sensitive identification badge
- must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service
Job Qualifications
- High school diploma or equivalent
- computer experience necessary
- previous customer service experience preferred
- ability to communicate clearly and concisely in verbal and written communication
- must be able to read, write, understand and carry out instructions in English
- must possess tact to deal with all levels of situations, client representatives, employees and the public
Job Duties
- Meet and greet customers with tickets
- provide assistance to passengers as requested or required
- monitor ticket counter and self service check-in queue activity
- assist with the ticketing and boarding process
- manage gates and baggage service
- provide ground support for inbound and outbound aircraft including baggage handling, mail and freight handling
- service aircraft interiors and operate motorized equipment
- maintain cleanliness of work areas and report maintenance needs
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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