
Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Life insurance
Job Description
This opportunity is with a prominent transportation service provider located in Austin, TX, specializing in assisting passengers within airport environments. The company is dedicated to ensuring that all customers experience a high level of hospitality and professionalism during their transit through the airport. Their services are designed to facilitate smooth and safe transportation for passengers who require special assistance, such as those using wheelchairs or in need of extra support. The employer values commitment to safety, customer service excellence, and effective coordination with airport personnel to manage the needs of travelers efficiently.
The position being offered is that o... Show More
The position being offered is that o... Show More
Job Requirements
- High school diploma or equivalent
- Ability to assist customers with mobility challenges
- Excellent communication skills
- Capability to follow TSA checkpoint screening procedures
- Ability to complete detailed incident and trip reports
- Willingness to work flexible hours including weekends and holidays
- Physical ability to assist and transport passengers safely
Job Qualifications
- High school diploma or equivalent
- Previous experience in customer service or assistance roles preferred
- Strong communication and interpersonal skills
- Ability to work effectively in a team and independently
- Good physical stamina to assist passengers with mobility needs
- Familiarity with airport operations and TSA regulations is an advantage
- Ability to maintain professionalism under pressure
Job Duties
- Provide customers with a hospitable experience while maintaining a professional demeanor
- Assist customers in and out of wheelchairs as needed
- Responsible for safely transporting passengers throughout airport locations as requested
- Provide passengers with general information or directions
- Offer exceptional customer service when interacting with passengers, staff, or general public
- Coordinate with dispatch and airport gate agents for assignments or information regarding airline passengers who require a Passenger Assistant
- Comply with all Transportation Security Administration (TSA) checkpoint screening requirements and processes
- Complete incident reports for accidents and out of the ordinary events occurring when assisting or transporting passengers
- Update and maintain wheelchair logs to track trips
- Perform other duties as required
Job Qualifications
Experience
No experience required
Job Location

We didn't receive the exact location for this job posting,
please contact the employer.
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