Menzies Aviation

Passenger Service Agent / Part-Time

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Advancement opportunities
Medical insurance
Dental Insurance
Vision Insurance
401k
short term disability
long term disability
Paid training
paid parking
uniform provided

Job Description

Menzies Aviation, established in 1833, is a significant player in the global aviation industry, providing crucial time-sensitive logistics services across more than 300 locations in 65 countries throughout six continents. Their reputation is built on a foundation of people, passion, and pride, reflecting their commitment to excellence and customer satisfaction in every aspect of their operations. The company values its workforce as the core of its business and continues to invest in creating an inclusive and supportive working environment where employees are encouraged to grow and thrive. Menzies Aviation prides itself on its adherence to safety, security, wellbeing, and compliance,... Show More

Job Requirements

  • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form
  • computer skills are required as you will be using computer-based systems to perform some of your primary job duties
  • Ability to proficiently read, write and speak English, excellent communication skills
  • Must have a positive, can-do, upbeat personality, able to remain calm under pressure
  • Able to stand for long periods of time at the ticket counter and gate check-in areas

Job Qualifications

  • Must be at least 18 years of age
  • must pass a pre-employment drug screen
  • ability to proficiently read, write and speak English
  • must be comfortable lifting or moving up to 70lbs of cargo and baggage
  • must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • must pass FBI background check and obtain US Customs seal
  • must be available and flexible to work variable shifts including weekends and holidays
  • prior customer service experience strongly preferred
  • intermediate computer skills required
  • ability to learn quickly
  • ability to understand and carry out oral and written instructions and request clarification when needed
  • strong interpersonal skills
  • ability to work as part of a team
  • ability to build relationships

Job Duties

  • Assist passengers with check-ins, verification, gate information, baggage claims and any other passenger issues in the airport, be enthusiastic and keep a positive attitude while offering assistance
  • host self-service kiosks and verify passengers documents prior to boarding aircrafts
  • interpret identification labels along with baggage and cargo routing tags
  • ensure that all work areas are organized and functional (check-in, lobby, gate, baggage)
  • make announcements, check baggage, and assign seats
  • adhere to Menzies Aviation uniform guidelines and codes of conduct
  • use computer-based systems to perform job duties

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.

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