Menzies Aviation

Passenger Service Agent (OA)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Exact $16.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

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Long coat

Job Description

Menzies Aviation is one of the world's leading fueling and ground handling companies, renowned for delivering high-quality services across the aviation industry. With a rich history of innovation and customer-focused operations, Menzies Aviation operates globally, serving a wide range of airports and airlines. The company is dedicated to excellence, safety, and professionalism, making it a preferred employer for those passionate about aviation and customer service. As part of its commitment to outstanding service, Menzies Aviation offers a supportive work environment, competitive compensation, and opportunities for growth and development within the aviation sector.

The role of a Passenger Service Age... Show More

Job Requirements

  • Must pass a pre-employment drug screen
  • Must be comfortable lifting/moving up to 70lbs of cargo and baggage
  • Must be able to stand for long periods of time at the ticket counter and gate check-in areas
  • Must pass FBI background check and obtain US Customs seal
  • Must be available and flexible to work variable shifts including weekends and holidays

Job Qualifications

  • Must be at least 18 years of age
  • Ability to proficiently read, write and speak English
  • Prior customer service experience strongly preferred
  • Intermediate computer skills required
  • Strong interpersonal skills
  • Ability to learn quickly
  • Ability to understand and carry out oral and written instructions and request clarification when needed
  • Ability to work as part of a team
  • Ability to build relationships

Job Duties

  • Assist passengers with check-ins, verification, gate information, baggage claims, and any other passenger issues in the airport
  • Interpret identification labels along with baggage and cargo routing tags
  • Host self-service kiosks
  • Ensure that all work areas are organized
  • Keep a positive attitude while offering assistance
  • Ensure the safe and secure operations
  • Some bending, stretching, pushing and pulling
  • Perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.