Passenger Service Agent (Bilingual English/Spanish) - MCO

Orlando, FL, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Exact $17.00

Work Schedule

Flexible

Benefits

401(k) retirement plan

Employee assistance program

Employee Discounts

Competitive wages

Flexible Schedule

Advancement opportunities

on the job training

Referral bonuses

DailyPay

Job Description

Quantem Aviation Services is a leading provider in the aviation industry specializing in comprehensive aircraft handling solutions. The company offers a broad range of services that include cargo warehousing, mail handling, ramp handling, terminal services, and GSE fuel supply and maintenance. Quantem is known for its commitment to professionalism, safety, and customer satisfaction, maintaining a strong presence in the air service sector. With a focus on operational excellence, Quantem supports airlines and airport operations to ensure seamless and efficient service delivery, making it a renowned name in aviation ground support services.

This position is for a Passenger Service... Show More

Job Requirements

Must be at least 18 years old
possess US citizenship or US permanent resident status to obtain US Customs and Border Protection (CBP) seal
maintain confidentiality of information
tactful in dealing with employees and client representatives
ability to stand for prolonged periods
capable of lifting, carrying, pushing, and pulling up to 70 pounds
able to work flexible shifts including early mornings, afternoons, and late evenings

Job Qualifications

High school diploma or equivalent preferred
bilingual proficiency in English and Spanish, including verbal communication
ability to read, write, and understand instructions in both languages
proficiency with Microsoft Office Suite or related software
strong attention to detail and organizational skills
experience in customer service preferred

Job Duties

Meet and greet passengers
perform ticketing duties and manage gate and jet bridge functions
maintain professionalism and alertness at all times
ensure compliance with QAS and customer safety standards
support on-time operation of flights loaded or unloaded by Quantem
handle passenger inquiries and provide connecting flight information
manage difficult passenger situations and complaints

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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