Job Overview
Employment Type
Part-time
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Work Schedule
Rotating Shifts
Day Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
Career advancement opportunities
Diversity and inclusion initiatives
Job Description
Swissport is a globally recognized leader in aviation services, dedicated to providing comprehensive ground handling, cargo handling, and passenger services to over 300 million passengers annually. With its extensive network and a commitment to excellence, Swissport serves a vital role in the aviation industry, ensuring smooth operations and exceptional customer experiences at airports across the world. As a company, Swissport stands out for its mission to provide consistent and tailor-made solutions globally, aiming to improve the customer experience across various touchpoints in the aviation process. Swissport prides itself on a strong company culture that values its employees highly, believing that... Show More
Job Requirements
- High school diploma or GED equivalent
- Relevant work experience in customer service
- Excellent communication skills both written and verbal in the country specific language
- Ability to work independently and be self motivated
- Attention to detail and numeracy skills
- Able to follow procedures and adapt flexibly
- Must be able to type and learn airline specific computer reservation/ticketing software
- Willingness to work in inclement weather
Job Qualifications
- High school diploma or GED equivalent
- Passionate about customer service with relevant work experience
- Excellent communication skills (written and verbal) in country specific language
- Additional languages desirable
- Commitment to continuous improvement
- Self motivated and able to work independently
- Attentive to detail and numerate
- Ability to follow processes and procedures and apply flexible approach when required
- Must be able to type and learn airline specific computer reservation/ticketing software
- Willingness to work in inclement weather
Job Duties
- Inspect and verify passenger documentation
- Issue boarding passes and reschedule passengers affected by flight interruptions or cancellations
- Manage passenger baggage processing including handling and fee calculation if applicable
- Assist passengers as needed through arrival and check in processes including support for passengers with special needs such as unaccompanied minors (UM), VIP passengers and passengers needing wheelchair assistance
- Direct passengers through Customs, Immigration, and Quarantine, as required
- Make public address announcements as required
- Assist Ramp Service Agents to ensure that wheelchairs, strollers and gate checked bags (cleared through security) are made available for loading upon departure and delivery to passengers upon arrival
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.