Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Exact $15.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Daily Pay access
on the spot awards
medical insurance options
Travel Discounts
Pet insurance
Discount shopping
wellness programs
401K Program
Internal mobility opportunities
Job Description
Worldwide Flight Services (WFS) is a leading global provider of air cargo handling services, passenger services, ramp handling, and technical operations, with an extensive presence across 164 airport locations, 18 countries, and 5 continents. Established as a major player in the aviation industry, WFS is committed to delivering exceptional customer service and operational excellence to its clients, including airlines such as Allegiant Air. The company’s core mission is to ensure the timely and secure delivery of cargo shipments, luggage, business-to-customer deliveries, and on-time flight operations while adhering to the highest safety and security standards.
WFS values teamwork, professionalism, a... Show More
WFS values teamwork, professionalism, a... Show More
Job Requirements
- High school diploma or GED equivalent
- At least 1 year of experience in customer service or related field
- Ability to work varied shifts, including weekends, holidays, and nights
- Strong verbal and written communication skills
- Ability to lift and handle baggage weighing up to 50 lbs
- Basic computer proficiency, including the ability to input data and use relevant software
- Stay up to date on recurrent training as assigned
- Ability to obtain and maintain airport security badge
- Ability to read, write, and speak the English language
Job Qualifications
- High school diploma or GED equivalent
- At least 1 year of experience in customer service or related field
- Strong verbal and written communication skills
- Basic computer proficiency, including the ability to input data and use relevant software
- Ability to obtain and maintain airport security badge
- Ability to read, write, and speak the English language
- Previous experience in an airport, airline, or logistics environment preferred
- Knowledge of ticketing, reservations, and fare calculation systems preferred
- Experience handling lost and found procedures or baggage claims preferred
- Strong organizational skills and attention to detail preferred
- Familiarity with airport regulations and procedures preferred
- Knowledge of international shipping and airfreight documentation preferred
- Proficiency in a second language for assisting international travelers preferred
- Strong conflict resolution and problem-solving abilities preferred
Job Duties
- Make reservations, issue tickets and itineraries, and compute fares for passengers
- Handle baggage check-in, collect excess baggage charges, and provide general travel information
- Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures
- Manage arrangements for passengers holding reservations, standby travelers, and their luggage
- Determine flight close-out times and complete necessary flight documentation for accuracy
- Handle post-departure procedures, including invalidating tickets and finalizing reports
- Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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